Casual Customer Service Representative 2
Location
St Albert, AB | Canada
Job description
Cultivate your Career :
As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 66,000 residents with high-quality programs and services and are proud to contribute to making St. Albert one of the best places to live in Canada.
The Opportunity :
The Recreation & Parks department are recruiting three individuals for the Customer Service Representatives (CSR) position. These individuals will join the Aquatics team at Fountain Park Recreation Centre this fall.
We are seeking dynamic, friendly, and engaging individuals who will be responsible for various front office operations including:
- Processing facility admissions and selling memberships
- Answering or directing general inquiries or concerns regarding fees, programs, swim schedules, amenities, facility services, policies and procedures
- Accepting in-person and telephone program registrations, transfers, and withdrawals for all City of St. Albert programs
- Providing information regarding program contents, prerequisites, and registration procedures
- Accepting in-person and telephone facility bookings for the pools, racquetball court, and the multi-purpose meeting rooms
- Reconciling cash, debit, and credit card transactions and cash summary reports
- Preparing daily attendance statistic reports
Qualifications :
- Previous customer service and cash handling experience in a fast-paced environment.
- Must hold a current Standard First Aid certification.
- Strong interpersonal and oral communication skills are required.
- Experience working in a recreation environment and/or familiarity with POS and facility booking software would be beneficial.
Hours of Work :
Approximately 8 - 25 hours per week. We are seeking to fill early mornings, evening and weekend shifts.
Compensation :
$16.13 - $19.63 per hour based on qualifications and experience.
INFORMATION FOR APPLICANTS :
- Applications will only be accepted to 10:00 p.m. MST on the closing date.
- Please note that the City will be conducting video conference interviews to minimize the potential spread of COVID-19.
CONDITIONS OF EMPLOYMENT :
- The successful applicant will be required to obtain a satisfactory police information check.
Job tags
Salary
