Location
North York, ON | Canada
Job description
Note: Interested applicants, please apply with a cover letter as outlined below the job description.
Company Description
We are Grayscale Fine Portraits, the masters of black and white fine art portraiture. At our upscale studio in North York Toronto, we offer individuals and families a chance to let their true beauty shine by capturing and producing fine art black and white portraiture, where their real, feature-focused portraits stand out radiantly against this world of filters, special effects, and artificial lenses.
Great people are at the core of our success, and we're now searching for a superstar concierge and client experience manager to join our growing dream team of like-minded individuals who share our values and feel like family.
OUR MISSION is to empower individuals and families to embrace and share their beauty and strength through fine art black and white portraiture, where memories are made in the session and cherished for generations to come as fine art pieces.
Our work environment includes:
- Wonderful team culture with open communication where your ideas matter
- Generous base pay (as displayed) with an amazing bonus & commission structure
- Computers & software will be provided
- System training and overview provided
- Four-day work week
- Unique, artistic & fun place to work with paid personal development
- A free portrait session for you and your family!
- Team perks (social outings, fresh fruit & snacks, access to our audible book club, etc.)
- Modern office setting
- Growth opportunities
- On-the-job training
- Safe work environment
The successful candidate will be responsible for assisting clients through their fine art selection and sales process, managing sales orders from invitation to production processing, hosting, and engaging with a wide range of subjects both virtually (online and through the phone), and in-person. Candidates will also be expected to demonstrate the ability to interact thoughtfully and strategically with clients, educate clients on products, engage in client communications, assist clients in investing in their fine art, and produce a fantastic overall client experience in a manner that adheres to our company's brand and experience guidelines. Candidates will be required to demonstrate creativity and social interest in engaging with a variety of subjects, including highly affluent clientele.
Role Description:
This is a full-time on-site role for a Fine Art Sales Executive, located in North York, ON. The Fine Art Sales Executive will be responsible for managing relationships with booked clients, driving sales, and representing the company in-studio and at events. They will also work closely with internal teams to communicate client needs and ensure client satisfaction.
Responsibilities:
- Assist clients through their sales journey
- Manage the sales process (orders to production)
- Assist clients of all types with their experience with their visit; creating excitement
- Sharing product knowledge and reasoning with clients
- Responsible for communicating with clients (call, text, and emails)
- Liaise with teams of partners (the photographer, client concierge, third parties, etc.).
- Hold reasonable expectations of work quality and social skills.
- Experience, interest, and ability to engage with people of all types
- Be self-motivated and flex your creativity with guest entertainment and interaction.
- Complete administrative tasks with leads and clients (e.g., calls, emails, managing portrait sessions, organizing photos, etc.)
- Work with Google Suites updating various charts/spreadsheets, organizing data, and updating the database with notes
- All team members are crossed-trained and may occasionally assist with other tasks
Compensation & Benefits:
- Compensation: $30/ hour + Commission ( OTE: $120,000 - $150,000)
- Four-day work week
- Free access to our team’s Audible Book Club
- Staff Snacks and Beverages
- Team perks (audible book club, social outings, etc.)
- And so much more!
WE’RE EXCITED ABOUT YOU BECAUSE YOU HAVE:
- Ability to establish immediate rapport with everyone
- With a leadership mentality, you are very driven
- Outstanding communication skills, you are super articulate
- A very passionate and outgoing personality that people are attracted to
- A proven track record of success in sales
- Experience with high ticket items, you're comfortable with big numbers
- Credibility and ability to influence at the CEO level
- You possess a strong “Can Do - Will Do" attitude combined with a cheerful positive outlook and a high energy personality!
- You have a thick skin and crave constructive criticism to improve yourself
- Accountable, with a strong work ethic
- Highly organized with planning & time management
- Ability to help create more efficiency by creating & implementing systems that will contribute to the company's bottom line
- You’re a team player, and welcome a small team family-feel
Qualifications
- 5+ years of experience in sales and client relationship management
- Excellent communication, interpersonal, and negotiating skills
- Prior experience in art sales is required
- Bachelor's degree in Fine Arts, Business, or a related field is preferred
- Strong understanding of the art and photography market and industry
- Ability to work independently and as part of a team
- Proficiency in CRM software, Microsoft Office, and other relevant tools
- Passion for art and a customer-centric mindset
PLEASE INCLUDE A COVER LETTER OR VIDEO INTRO THAT ANSWERS:
- What does black and white portraiture mean to you? What makes you a people person? Please show us your personality, speak to us personally & keep it short & sweet!
- SHOW US YOUR PASSION, SKILL, AND EXCITEMENT FOR THIS ROLE AND YOU'LL HEAR FROM US!!
Requirements:
Job tags
Salary
$30 per hour
