Indigenous Accreditation Coordinator, Accreditation Canada
Location
Ottawa, ON | Canada
Job description
Terms: Full-time Permanent Position
Salary: Commensurate with experience
Location: Ottawa (Hybrid Work Model) | Montreal (Hybrid Work Model) | Toronto (Hybrid Work Model) | Possibility of Remote with occasional travel to Ottawa
ABOUT THE ROLE: The Indigenous Accreditation Coordinator is a member of HSO’s Accreditation Canada team. In this role you are responsible for supporting the Indigenous Accreditation Program. You will employ a strengths-based approach to help build the capacity of clients to plan for accreditation, to prepare for the onsite visit by surveyors, to provide post-survey support and to co-ordinate education programs. You can take joy in working alongside other dedicated and compassionate team members across Accreditation Canada and Health Standards Organization
Main Responsibilities: - Support Indigenous-led organizations with their accreditation survey processes from end-to-end to respond to the unique needs of the clients through a deep understanding of the application of standards to their needs.
- Support the Indigenous Accreditation team to become proficient in the planning and implementation of the survey process that is focused on quality while working efficiently to meet annual objectives.
- Plan, organize, implement, and evaluate the Indigenous Accreditation Program and represent the program internally and with external partners and funders.
- Cultivate working relationships with associations and funder partners who support the Indigenous accreditation program and process.
- Support the collation of data and insights into an annual report for the funders of Indigenous accreditation.
- Co-ordinate education programs for organization.
Must Have Qualifications: - Deep understanding of Indigenous cultural safety and humility either through lived experience or extensive learning. Applications from Indigenous candidates are encouraged.
- University degree, or equivalent experience, in a related field, such as Healthcare or Social Services.
- Record of accelerated learning and taking on increasingly responsible roles
- Demonstrated problem-solving skills to identify root causes of challenges and develop effective solutions in a team-oriented environment.
- Strong verbal and written communication skills.
- Demonstrated adeptness in a fast-paced environment, comfortable in using Mircorsoft applications and digital technology.
Desired Qualifications and Attributes: - Are familiar with our Accreditation Canada Qmentum program and accreditation process.
- A leadership style orientation to empathetic, team-oriented working relationships
- Comfortable to support oneself and others in changing management.
WHAT YOU CAN EXPECT: In Your First 30-90 Days: - Complete our orientation program with other new employees to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
- Set your performance and learning objectives for the year in collaboration with your people manager.
- Meet regularly with your people manager to discuss your learning progression aligned with your accountabilities.
- Take on assigned initiatives or projects.
What We Can Offer to You: - Competitive compensation and benefits, including a defined benefit pension plan.
- Time-off programs, including office closure during last week of December.
- Professional development support.
- A culture that measures and values psychological safety, inclusion and engagement.
WHO WE ARE AND WHAT WE DO: Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.
Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”
HSO is committed to fostering a culture of inclusion, diversity, equity and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request.
We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022 and 2023.
We are equal opportunity employer and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Indigenous Peoples, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please email HR at [email protected] . For any queries related to recruitment please email at [email protected] .
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