Bird & Wildlife Specialist

Location

Barrie, ON | Canada

Job description

Bird & Wildlife Specialist

Are you passionate about customer service? Are you looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!

Who are we?

Rentokil Canada Corporation is proud to be a member of a family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

What do our Bird & Wildlife Specialists do?

The  Bird & Wildlife Specialist is responsible for removing birds and wildlife for our commercial clients. The BWS travels daily to client facilities to conduct regular inspections and perform removal services for birds, mammals, and nesting. The Bird and Wildlife Specialist has regular interaction with clients before and after performing services. This position can work a day shift, night shift or baker’s shift schedule depending on the route. In addition, some weekends may be required. Candidates must be customer oriented and take pride in providing World Class service to clients. This is a full time position with great benefits, company vehicle, and profit sharing, paid holidays, and vacation among many other competitive rewards. This position has base pay plus bonus potential. Rentokil Canada Corporation provides training including travel expenses, experience a plus but not required.

Responsibilities include, but are not limited to;

• Schedules and performs bird and wildlife services based upon set procedures and times agreed upon with assigned clients
• Effectively manage birds and wildlife for assigned clients
• Ensures client needs are satisfied by providing polite, pleasant and professional service
• Schedules extra service requests within 2 hours and performs the service within 24 hours of request to ensure bird and wildlife problems are effectively managed
• Accurately completes Service Reports including detailed recommendations for improving structural, storage and sanitation deficiencies for each client visit
• Promptly completes and delivers to the office all assigned reports and work records
• Communicates daily with the Administrator and Service Manager to determine extra service requests or other operational needs
• Ensures service route efficiency in planning and scheduling client visits
• Emphasizes safety in all aspects of service and all other duties
• Monitors and maintains an exceptional level of client satisfaction
• Maintains service vehicle and all service equipment in an exceptional manner
• Generates incremental new business from existing clients
• Performs all other duties as assigned
• Flexible schedule required

What do you need?

• High School Diploma/GED
• Computer skills - Basic knowledge required
• At least two (2) years work experience in a service environment - preferred
• Ontario’s Trapper License - preferred
• Previous experience working independently and with little supervision - preferred
• Experience in a bird and wildlife position, route or delivery work, and/or prior experience in the pest industry a plus 
• Enjoy hands-on work and have a positive, can-do attitude
• Good decision making skills
• Strong attention to detail
• Excellent customer service skills
• Must be able to physically perform the essential duties of the position which include lifting up to 75 lbs. chest high, stooping, kneeling, crouching, reaching,
• handling, balancing, walking and standing
• Ability to obtain and maintain licenses/certificates as required by Federal, provincial and local regulations, i.e Structural Pest Control License 
• Must pass pre-employment background screen 
• Must possess a valid driver’s license and provide a current drivers' abstract 

Why Choose Rentokil Canada Corporation?

A career with Rentokil Canada Corporation is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

Below you'll find information about some of what Rentokil Canada Corporation has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

• Professional and Personal Growth:
• Robust Paid Training & Professional Development Path
• Opportunity to grow - We love to promote from within!
• Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)

• Wellness:
• Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
• Outstanding Company-Paid Short Term Disability
• Access to Long-Term Disability Insurance
• Employee Assistance Program that offers services such as free counselling services and other benefits
• Company-paid sick time

• Savings & Retirement:
• Retirement Savings plan with highly-competitive company-matching contributions
• Employee Discounts (includes many offerings, including cellular/mobile service, (and more)

• Work-Life Balance:
• Vacation Days
• Company-Paid Holidays

We are looking for individuals who want to make a difference where our customers live and work. Is that you? 

Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor! Glassdoor - Rentokil North America

Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process .

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Salary