Location
Edmonton, AB | Canada
Job description
Foyer Lacombe & Chateau Vitaline Site Administrator (March 31st Closing Date)
About the Organization: Is contributing to a mission driven organization important to you? Do you prefer to be a part of an organization that takes its mission as the basis for all decision making? The mission of Covenant Care and Covenant Living is to “continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person – body, mind and soul.”
In fulfillment of this mission, Covenant Care and Covenant Living actively participate in advancing the Covenant Strategic Plan that aspires to:
- Serve – we will strengthen our mission and live our values to meet the needs of those we serve through excellence in care, an engaged team, and wise use of our resources;
- Transform and Grow – We will transform the health system and grow through integration, innovation, and shared learnings to respond to the strengths and needs of our communities, especially those most vulnerable;
- And Contribute – we will leverage our legacy to maximize the strategic contribution of Catholic health care.
Covenant Care is an organization that takes its mission to the heart of everything it does.
We believe that this is what makes our organization stand out in our approach. Our Employees are the key to how our residents feel about their home… you have the ability to be a part of influencing the lives of all those that reside in our environments and create a caring and compassionate environment.
Position Summary: This position reports to the Senior Director of Operations and oversees operations at the site. The position is responsible for all aspects of resident care, safety and quality of life experience at the site. This will include leading and supporting the care team to consistently deliver high quality, resident centered care, ensuring that care is compliant with all governing standards and regulations, managing the site operational budget within funded activity, ensuring that contracted service providers are fulfilling their obligations and ensuring that operational objectives and plans are effectively implemented.
Primary Role and Responsibility: 1. Demonstrates a participative and collaborative approach to management that embodies the mission and values of the Covenant family.
i. Ensures staff and volunteers understand the vision and goals of the site and the organization's mission, vision and values
ii. Sets attainable goals and provides regular, meaningful feedback that aligns with the operational plan while ensuring staff to work to their full scope, focus on their strengths, overcome obstacles and take accountability
iii. Creates a working environment where employees feel empowered and supported.
iv. Ensures that all staff and volunteers receive proper orientation and regular feedback and are provided with opportunities for professional development and growth
v. Actively supports successful learning and sustainable changes at the point-of-care level
vi. Encourages transparent dialogue and the expression of ideas and opinions
vii. Models collaboration, cooperation and teamwork that embraces diversity and inclusion
2. Develops and implements work plans aligned with the goals and priorities defined by the Senior Director of Operations.
i. Consistently reviews the clinical care and services provided, monitors key performance indicators (KPIs), identifies gaps and opportunities and makes care and service decisions aimed at improving performance
ii. Maintains an ongoing dialogue with supervisor to provide feedback, share ideas, seek advice, report on progress and problems and make recommendations to resolve issues outside the scope of the position
iii. Makes evidence-informed decisions in a manner consistent with organizational values to yield safe resident centered service
iv. Evaluates and provides feedback on new initiatives to ensure resident needs will continue o be met or exceeded
v. Ensures that contracted service providers are fulfilling their obligations, e.g., hospitality service providers
3. Consistently strives to meet or exceed all relevant quality and safety performance standards and expectations at the site level.
i. Ensures site compliance with all legislation, contract agreements, policies and procedures and standards
ii. Alerts the Senior Director of Operations to significant incidents, trends and risks that may have an impact and cannot be dealt with effectively at the site level
iii. Monitors and investigates incident reports and manages resident and/or family complaints
iv. Maintains an awareness of discipline specific and/or, evidence-based practice standards and leverages that knowledge to improve quality and safety for the site
v. Seeks opportunities to take part in relevant research projects that could improve quality and service and be beneficial to residents and their families
4. Highly interactive and collaborative with internal and external partners in order to provide excellence in care and service.
i. Visible and available to family members and residents to promote ongoing communication and enhance capacity and effectiveness in advocating for residents to claim their voice
ii. Establishes and maintains an effective resident and family council
iii. Contributes and shares expertise with other programs and agencies throughout the zone and province
iv. Represents Covenant Care in the community at every opportunity
v. Establishes, implements and monitors goals and objectives in co-ordination with all other departments and services in the organization
vi. Participates in contract negotiations as requested or when required
vii. Manages investigation and disciplinary processes in partnership with Human Resources
viii. Fosters and builds productive and positive working environments for volunteers to ensure an integrated approach to the delivery of care and services
5. Exercises responsible stewardship and successfully manages the site operational budget within funded activity.
i. Adheres to guidelines and delegated authority
ii. Monitors expenditures and develops effective strategies to maintain the budget
iii. Maintains a working knowledge of all contracts in place within the programs and applies these in accordance with Covenant Care principles
iv. Identifies internal reallocation opportunities and realigns resources within funding parameters without affecting quality of care and the health and safety of staff
v. Provides analysis of past fiscal performance for use in annual budget preparation
vi. Reports on budget variances and takes action to mitigate future variances
vii. Prioritizes any budget and site equipment needs and contributes to the preparation of the annual budget
viii. Demonstrates accountability in utilizing department materials and resources
Qualifications: 1. Formal Education
i. Bachelor of Science in Nursing (BScN) is required
ii. Active College & Association of Registered Nurses of Alberta (CARNA) registration
iii. Equivalencies may be considered
2. Experience
i. Must have three to five years' directly related experience in a continuing care setting and the proven ability to effectively oversee all operations and services at the site level
3. Special Knowledge & Skills
i. Must have well developed interpersonal skills and the proven ability to use excellent professional judgment and function in the role of mentor, leaders and role model to staff
ii. Equivalencies may be considered
PLEASE NOTE: Covenant Care are part of the Covenant family, which has been offering health care services and programs in Alberta for over 155 years. We are a not-for-profit organization rooted in a mission to embrace and journey with people at all stages of their life, offering compassionate, dignified, person-centred care. We carry on the legacy of our founding congregations whose vision, resourcefulness, and determination were the seeds of today’s health care system. We welcome all qualified candidates to apply. Covenant Care offers a competitive compensation and benefits package. All employees must provide a criminal records check, including vulnerable sector screening (CRC/VS) not older than 90 days ahead of your employment commencement date. CRC/VS screening processing is taking much longer than typical and that commencing the process in advance, is advisable.
Covenant Care is committed to an inclusive work environment and encourages all qualified individuals to apply. We thank you in advance for applying with Covenant Care.
Only those candidates selected for an interview will be contacted.
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