Product Design Intern

Location

Ottawa, ON | Canada

Job description

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

Product Design Intern on the Growth Design Team

We’re looking for Product Design Interns who are curious about data and passionate about building customer-centered products that delight. This is an opportunity to apply your design craft and thinking into practice. During your internship, you will work closely with our Growth Design Team on projects that support SurveyMonkeys’s product growth team, on projects that will give individuals a voice and generate actionable insights from data.

What you’ll be working on

• You will be assigned specific projects within one of our teams and have a dedicated mentor and manager to support you throughout the program
• You will be invited to social and developmental events that will provide accessibility to leadership, social responsibility, and team-building opportunities
• Design feature improvements and fixes
• Apply user research and data-driven insights to create effective designs for growth experiments.
• Collaborate with designers, product managers, and engineers
• Provide support to Product Design team members 
• Attend Product Design team meetings and be an active participant
• Take part in design feedback sessions and iterate based on feedback
• Participate in user research sessions

We’d love to hear from people with

• Currently pursuing a Bachelor’s or Master’s degree in Human-Computer Interaction, Human Factors, Product Design, Graphic Design or another related field
• Knowledge of UX research methods including usability testing, customer interviews and survey research
• A desire to learn how to leverage analytics and user behavior data to inform design decisions and gain insights into the impact of design changes on key performance indicators.
• Strong skills in designing both user experiences and interfaces
• Ability to work both independently and on a team
• Exceptional communications skills
• Experience with Figma, able to use with confidence
• Strong understanding of how code works

#LI-remote

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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