Senior Product Manager, Mobile
Location
Halifax, NS | Canada
Job description
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software platform designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and our goal is to create connections as a human-first workplace. Our teams have adopted different working environments based on how they collaborate best. Some are fully remote and others are truly hybrid - it all comes down to what's best for the team and for everyone FreshBooks builds for.
The Opportunity - Sr. Product Manager, Mobile
In this role, you will work with the leadership of the product development organization to shape the future of the platform and define how our Customers interact with team members and their clients. You will develop and realize a bold direction and establish a strategic plan for our mobile apps that will increase engagement, expand our reach, and allow FreshBooks to scale and thrive.
Ideally, you will have extensive experience delivering successful apps in iOS and Android, a strong understanding of best practices in mobile UX and technology, and superior product management skills, preferably within the context of a B2B SaaS product.
NOTE: This role can be worked
remotely from the above location.
What You'll Do as a Sr. Product Manager for Mobile
- Understand our Customers using data-driven insights, competitive analysis, market intelligence, and customer research. Bring curiosity and a Customer-centric mindset to every decision.
- Tell the story of what we are doing and the “why?” behind every product decision.
- Evolve our vision for our mobile apps, using it to establish product strategies, identify KPIs, and develop 1-year and 3-year roadmaps.
- Encourage a culture of experimentation and data-driven decision-making.
- Drive execution in a cross-functional, dynamic environment. You will partner with engineers, product designers, data analysts, product marketing managers, and others to bring your plans to completion and achieve your stated outcomes.
- Work with teams across the organization to develop and implement go-to-market plans that drive app usage and create awareness of mobile functionality and the value our apps deliver.
- Establish and maintain a high standard of quality that creates an exceptional experience that is intuitive and personalized, and makes using our apps effortless.
What You'll Bring to the Role
- Experience in leading the Product function for mobile apps (B2B preferred) with a strong understanding of the technical issues, marketplace, and user experience for iOS and Android platforms.
- A deep understanding of UX patterns in iOS and Android devices and the ability to leverage that knowledge in collaborating with product designers and engineers to craft the strategic direction of our apps.
- Data-fluency, an ability to derive insights from data, and exceptional communication skills that enable you to socialize your analysis and decisions to audiences at all levels of the organization.
- A collaborative approach and a proven ability to build strong relationships. You seek out opportunities to work with people across the organization to incorporate diverse perspectives into every aspect of your work.
- Demonstrated capacity to juggle the day-to-day demands of delivering a mobile product while keeping the larger strategies and vision in sight. You identify and focus on the most pressing challenges with appropriate effort.
- A desire to operate in a high-visibility and high-impact product area that is poised to help drive organizational change.
- The energy and passion to inspire others to bring their best effort every day. You are constantly looking for opportunities for improvement in yourself, the team, and the company.
You'll Stand Out If You Bring Experience In
- Applications built in React Native
- SaaS or fintech industry-focused apps
- Mentorship for junior product managers
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our full time employees:
- 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings program or pension plan matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
- 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
- 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and those without access to a FreshBooks office receive a home office credit to set up your home office.
- 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
- 🚀 Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 1-416-780-2700 and/or [email protected].
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