Dispatcher

Location

Montréal, QC | Canada

Job description

Dispatcher

About us

ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients' operational needs into lucrative business opportunities. Our integrated services are designed to provide added value and streamline our customers' experiences. As one of the largest woman-owned asset-based transportation companies in North America, we have experienced remarkable organic growth since our inception in 2012, expanding from a single business unit comprising 60 employees to now encompassing four thriving business units with a dedicated team of 500 skilled professionals. This substantial growth positions us favorably to continue our upward trajectory and further expand our operations.

About the role

This position offers a full-time and permanent opportunity. We are seeking an exceptional candidate who will be responsible for effectively managing all aspects of container dispatching within our Container/Intermodal Division. Working closely with our Operations team, you will ensure efficient and timely container movements for our valued clients. Your role will be instrumental in contributing to the success of the overall organization. As you become fully acquainted with our existing processes and procedures, you will be encouraged to contribute to our continuous improvement initiatives..

What you’ll do here:

• Act as a primary point of contact for a designated portfolio of customers within the Container/Intermodal Division, ensuring efficient and timely container movements that meet their specific needs.
• Skillfully negotiate, book, and coordinate container movements, including managing the dispatching of container trucks for optimal scheduling and delivery.
• Collaborate closely with the Operations team to ensure the seamless execution of container dispatch, addressing any operational challenges that may arise.
• Ensure proper documentation and customs paperwork for containerized cargo, including port procedures (Port of Montreal), complying with all relevant regulations and requirements.
• Provide comprehensive and satisfactory responses to customer inquiries related to container dispatch, resolving any issues or concerns promptly and effectively.
• Continuously strive to achieve the highest level of dispatch efficiency and promptly address any container/intermodal-related issues that may impact delivery timelines.
• Take on various assignments to keep things running seamlessly within the Container/Intermodal team.

What you bring to the table:

• Minimum of 1 year’s experience as a Container/Intermodal Dispatcher.
• Familiarity with TMW (Transportation Management System) considered an asset.
• Exceptional written and verbal communication skills in English and French, enabling effective communication with customers and internal teams.
• Capable of working autonomously as well as collaboratively within a team to achieve shared dispatch goals and targets.
• Proficiency in MS Office applications, including Excel, Word, and Outlook.
• High school diploma or equivalent qualification.
• Experience working in the Port of Montreal and familiarity with CN yard operations is highly desirable.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• Competitive salary
• Benefits package, including virtual healthcare.
• Access to tools and resources for physical and mental health, embracing change, and connecting with colleagues.
• Inspiring leaders and colleagues who support your growth.
• Engage in inclusive employee-led networks for education, inspiration, amplifying voices, building relationships, and development opportunities.

We are an equal opportunity employer

At Andy, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Job tags

Salary