Location
Vancouver, BC | Canada
Job description
On behalf of one of BC’s Top Employers for a fourth consecutive year in 2023, TEEMA is seeking a detail oriented, collaborative and results-driven individual for a full-time Office Manager position.
Job Summary
The Office Manager is responsible for planning and coordinating the day-to-day operations of the Corporate Administration department with a focus on efficiency, time management and service excellence to meet the needs of both the internal business groups and external stakeholders who visit the premises, physically and virtually. The Office Manager will be responsible for the development, training and coaching of a small Corporate Administration team. The Office Manager is also responsible for developing office procedures and streamlining intra-office communication protocols, liaising with building management to ensure a safe, healthy and happy workplace.
Key Responsibilities:
- Develop, implement, and maintain office policies by establishing standard operating procedures, measuring results against standards, and making adjustments when needed
- Ensure that the health & safety policies and practices are implemented and are up to date (e.g. first aid, building security system, COVID-19 provincial requirements)
- Manage space planning, including all office seating assignments and any related software procurement and management
- Oversee vendor management and monitor the quality of external service providers (cleaning, caterers, couriers, office suppliers), and resolve issues as required
- Serve as co-chair of the Joint Occupational Health & Safety Committee (JOHS)
- Manage, train, coach, and mentor the Corporate Administration team
- Complete annual performance reviews for all direct reports
- Oversee facilities including RFP’s and negotiating vendor bids, contracts, and pricing
- Plan, monitor and complete project initiatives, on time and on budget, preparing written progress reports and associated correspondence as required
- Actively participate in the Social Committee and support organization-wide activities by helping coordinate events
- Liaise with internal stakeholders to ensure service level expectations and stakeholder needs are met
- Maintain and update the annual operating and capital budget, anticipating expenditures and identifying variances, while addressing issues with the Director, Finance and Corporate Administration
- Plan and coordinate staff moves and meeting room set-ups; Procure office furniture, stationery, and kitchen supplies
- Hands-on assistance with Reception and meeting room setups as required
Key Requirements:
- Post-secondary qualification, or equivalent experience
- Three (3) plus years experience working in an Office Manager, Office Supervisor, or similar role
- Customer-centric approach with a strong track record of identifying and implementing administrative process improvements
- Highly collaborative and team focused, with the ability to step in and provide back-up support for meeting room setup and reception, as required
- Prior experience managing vendor relationships
- Strong ability to coach and motivate others to achieve high performance
- Intermediate proficiency with MS Office, including Word, PowerPoint, Excel and SharePoint
- Ability to work collaboratively as a key member of a team and independently with minimum supervision
- Meticulous attention to detail, refined organizational and time management skills
- Proven ability to prioritize competing requirements and deadlines under pressure.
Salary/Rate Range: $68,000 – $80,000 based on candidates’ qualification, experience, and internal parity
Requirements:
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