Just Like Family Home Care
Location
Richmond, BC | Canada
Job description
Just Like Family Home Care is seeking a go-getter! Join our leadership team to help manage and grow our home care services in the Richmond/Delta area. (Must live locally in the general area)
We are looking for someone motivated to make a difference and be an integral part of the growing home care industry. Just Like Family Home Care is a progressive, entrepreneurial organization.
This is an opportunity to grow in a fulfilling career and make a difference in both the lives of our clients, and as part of our inner team.
Just Like Family is one of the leading home care service providers in British Columbia. We provide essential customized care services to our clients. We have a compassionate, caring, inclusive culture that emphasizes learning and collaboration. We go above and beyond regular caregiving duties with our holistic approach.
The Community Health Manager reports directly to the owner and works with our office team to coordinate all aspects of the Just Like Family Home Care business to ensure the efficient day-to-day running of the company. Primary responsibilities involve marketing, in person, on the phone, via email etc.... (Building relationships with referral partners such as hospitals, care homes, Dr. other businesses, etc... , potential clients, and existing clients and staff members. Maintain and grow relationships with existing sources.
As an Community Health Manager you will implement a marketing plan for your area and report in Monday all leads and follow up activities in our service area. You will have a clear strategy with measurable goals to foster "relationships" and book assessments & land new clients weekly.
Job Duties: - Assessments – Provide assessments for potential clients. Develop client care plans with new clients for use with their service.
- Manage and help introduce caregivers to clients
- Organization: Remain on top of your contacts and leads in a timely consistent manner.
- Caregiver training: stress the importance of professional development to our caregivers so they can take advantage of the free resources Just Like Family has for all its staff members to be the "best" caregiver they can be.
- Marketing- developing relationships in the community with referral partners, taking part in marketing events in the community. Working with the owners to increase company revenue through sales and marketing activities in the Health Care field on an ongoing basis as part of their role.
- Working well independently and as part of a group.
- Assistance in covering shifts in emergency situations
- Ambassador – work as an ambassador for Just Like Family, by showing a caring attitude, listening, and providing information to all inquiries while at work. Supporting other team members to care deeply and bring their best selves to this important work every day.
- Using our infrastructure and computer programs to follow up on marketing, leads, and assessments and meet monthly goals for their growth in the role.
- Updating information in our systems daily to keep on top of timely situations
- Working independently with excellent time management skills... a self starter with drive and a positive can-do attitude.
- Ongoing positive daily communication with the management team to ensure tasks are followed through properly and that nothing is unexpectedly dropped.
- Ability to handle difficult situations and pivot when needed.
- Strong written, verbal, computer skills
- Valid Driver's license
- Previous experience in the health care field
Job Details:
- Monday to Friday availability 9 - 5 pm. Or weekends occasionally, when trade shows and events start up again. Having a flexible attitude in order to get the "work" done most effectively and having a "team" mentality.
- Having a flexibility to work to accomodate specific circumstances and emergency situations where clients need care set up immediately and cant wait till Monday for the assessment for example.
- Richmond, Tsawwassen Ladner, North Delta areas.
- Must drive and be willing to go to all areas within the territory as part of the role.
- Display confidence talking to the public about our services and why we are so awesome!
- Weekly accountability of tasks given and leads acquired.
- Compensation is dependent on skill level and experience with home care and marketing.
- Being a creative problem solver and keep accurate records with attention to detail.
- Ensuring compliance and structured implementation of company policies and practices consistently
- Presents well, acts professionally and is able to represent the company in a positive manner
- Sales and training to use our systems available to ensure success (in person & zoom trainings)
Experience:
- Customer service experience of 3+ years/ ability to use common sense and problem solve
- Marketing/ business development experience of 1 + year
- Experience in the health care industry preferred
- Adaptability/ positive personality/ proven track record/ results
- Experience using new technology and having ability to learn quickly.
- Experience with "real time" sales performance and bringing fresh ideas to the role
- College degree or relevant job experience
Little Extras:
- Bonus structure with achievable goals
- Medical, dental extended benefits
- Please send in your resume , and cover letter: let us know about relevant experience and why you would be a great fit for our team.
Renumeration based on experience and education relevant to this role. Dedication, hard work and results will come with bonus structure.
[email protected] 778-244-7742
About Just Like Family Home Care: Just Like Family Home Care is a local Canadian home care provider. We started here in the lower mainland and have locations throughout. We are a compassionate business based on person focused care in the comfort of the clients own home environment. Staff can make a real difference in their local community caring for individuals making sure they get the right type and amount of care. We customize the care each client receives and update their care plans as needs change. Having consistent caregivers working weekly with their specific clients is how we ensure there is rapport and that consistent care is in place.
Job tags
Salary
$24 - $26 per hour
