YWCA
Location
North Vancouver, BC | Canada
Job description
The YWCA Career Paths for Skilled Immigrants program (CPSI) is a funded initiative (Ministry of Municipal Affairs (MUNI) and IRCC) to support newcomers to Canada who live in North Vancouver, West Vancouver and the Coast; and have international credentials, training and skills from outside of Canada. YWCA Career Paths participants will work one-to-one with knowledgeable career coaches to gain valuable resources needed to assist them in launching their careers in Canada. This program is free for internationally trained professionals who meet eligibility requirements. YWCA Career Paths will deliver programming to unemployed or underemployed individuals who have become permeant residents within the last five years and have at least one year of pre-arrival work.
Reporting to the Associate Director of Employment and Training Programs, the Program Manager will oversee the Career Paths program results' operations, management, and reporting. This position will manage employees and work closely with project stakeholders, including the funders and YWCA organizational departments. The Program Manager will also assist in recruiting interested guest speakers, clients, and employers.
What you’ll be doing:
Continuation of the project, including outlining the guidelines, requirements and activities for other team roles
Organize and assist in curriculum development and workshop design
Oversee day to day operations of the program
Knowledge of the foreign credential recognition evaluation process for newcomers
Provide leadership support and coaching to staff when faced with challenging situations as required
Establish and foster effective relationships with the local community and immigrant-serving organizations to promote Career Paths for Skilled Immigrants and recruit eligible participants
Coordinate and conduct marketing and participant recruitment for the program
Hire, onboard and supervise staff and volunteers; conduct performance reviews
Monitor and manage the budget to ensure fiscal accountability; ensure that program operates within budget and project’s requirements
Ensure that program deliverables are met; keep accurate records for funders, agencies, business partners and participants
Ensure vendor invoices are coded, signed and sent to head office in a timely manner
Mediate when problems arise between an employer and work experience placement program participant
Work with Associate Director Employment and Training Programs and internal/external advisory to ensure program success and accountability
Mitigate client concerns and liaise with senior management and employer partners as necessary
Assist the program staff in research and secure placements for participants and liaise with employers as needed
Meet with employers to gauge their interest in participating in placements
Attend weekly case conferencing with program staff to discuss client and employer issues, as well as opportunities.
Report writing, learning and following policies including MUNI, IRCC and YWCA requirements
Conduct ongoing program’s evaluation; analyze evaluation survey data and implement changes as required
Participate in Employment Department proposal writing activities that require working in and meeting tight deadlines
Ensure conformance to CARF Accreditation standards, Occupational Health and Safety, and Human Resource standards
Adhere to onsite Health and Safety Procedures
Other duties as required
What you’ll need:
3 years’ minimum direct management experience managing an employment program, business development or HR setting working with staff and participants.
Experience delivering services with set deliverables and outcomes
Desired educational requirements: Bachelor’s Degree in a related field with recent professional development and leadership coaching training an asset, or a combination of related education and experience
Experience delivering programing to newcomers in career and job search transition
Ability to convey a high degree of commitment and passion for the mission of the YWCA and the goal of guiding newcomers toward economic sustainability
Direct experience managing program budgets and maintaining sound financial accountability, tracking expenditures and developing annual budgets
Demonstrated leadership and conflict resolution skills
Excellent verbal and written communication skills required; e.g. working with YWCA staff, participants, donors, stakeholders; diplomatic and professional with a keen understanding of ethical boundaries
Demonstrated partnership building abilities with employers and community
Solid understanding of career development programming, current hiring practices and labor market trends
Keen understanding of issues and barriers faced by newcomers to Canada
Demonstrated skills using video conferencing platforms to supervise/communicate with staff and participants and facilitate meetings, presentations or workshops
Technical expertise with digital communications and video conferencing tools
A willingness to drive new initiatives
Demonstrated experience working with Microsoft Office applications including MS Teams, SharePoint and cloud-based applications such as Google Drive and One Drive; working with government databases is considered an asset
Experience with implementing policies and procedures to maintain service excellence and program accreditation considered an asset (e.g. CARF)
Must be reliable, well-organized, detail-oriented, excellent follow-through skills
Self-starter: the ability to take initiative, and maintain effective and professional work habits (i.e. prioritize, plan and manage work; punctuality) to produce timely and effective results
Ability to work management hours, e.g. occasional weekends/evenings and flexible hours when meeting deadlines, and a resilience to meeting tight project deadlines
Able to commute between sites
Must be able to work in person during office hours at the YWCA program location
A second language will be considered an asset
Demonstrated commitment to equity, diversity and inclusion
A valid clear criminal record check (including working with vulnerable populations) is required.
The YWCA Metro Vancouver’s COVID-19 vaccination policy is currently suspended and as a result, vaccination from COVID-19 is not required at this time. However, should circumstances change and the YWCA deem it necessary to reintroduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.
Bonus qualities (but not required)
CCDP certification will be considered an asset
What we offer: We offer our eligible employees the following benefits as part of their total compensation package:
Extended medical and dental benefits
A defined benefit pension plan
Flexible working arrangements for applicable positions
Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
free membership to our Health + Fitness Centre, discounts at our YWCA Hotel and priority in YWCA Childcare centres
A workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion.
Pay Rate: $34.70
Job tags
Salary
