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Location

Markham, ON | Canada

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Job description

Are you a customer service or operations professional with previous experience providing internal support to colleagues within a large organization? Do you have a strong sense of imitative, along with excellent interpersonal and communication skills? Are you looking for an opportunity to further develop your skills within a corporate setting? If so,, we may have an excellent role for you! We are currently looking for an ID Provisioning Analyst, responsible for helping our client's partners with system access set-up and guidance. In this role you will work full time hours on a 4 month assignment, earning a rate of $22.47, in support of their Markham, ON office.

Advantages
• Work for a well-known insurance company
• Start Date: ASAP
• Hours: Monday - Friday, 8:30am - 5pm
• Earn $22.47 per hour
• Markham, ON location (hybrid, Must be in the office on Wednesday's. Subject to change)
• Work full time hours on a 4 month contract

Responsibilities
• Accountable to ensure ticket lifecycle does not exceed defined standard
• Log requests, follow up on outstanding items, and provide instructions and status updates to users in a clear, professional manner

• Perform user administration across various applications and systems including Active Directory, ISAM, LDAP and assorted business facing applications aligned to defined standard
• Prioritize and manage multiple requests based on urgency/impact of request
• Ability to effectively handle all Broker requests end to end

Qualifications
• 2+ years of technical call centre or similar experience
• Bachelor’s degree in Computer Science or equivalent experience 
• Experience with Access Management technologies, including: Active Directory, IBM Security Access Manager and LDAP.
• Must be customer service oriented
• Must have IT experience
• Strong written and verbal communication skills
• Excellent problem solving skills
• Strong interpersonal & organizational skills
• Ability to be self-directed & adaptable
• Recent IT or Computer Science will be considered

Summary
Are you interested in the ID Provisioning Analyst position in Markham? Apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process. show more

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Job tags

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Salary