Coordinator Translation Services
Location
Burnaby, BC | Canada
Job description
Coordinator Translation Services
External Services PLS
Burnaby, BC
In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Coordinator, Translation Services (TS) is responsible for the many phases of the Provincial Language Service (PLS) translation projects and provides administrative and logistical support to TS. This position processes translation requests and proofreads translated materials ensuring that PLS translation quality standards are adhered to. This position also coordinates the day-to-day administrative activities of the program such as filing, updating contract information, recruiting new translation contractors and sending out contractor communications.
What you’ll do
- Receives and processes translation requests and projects, sourcing appropriate contractor project teams, distributing work, and liaising with customers.
- Develops and maintains appropriate records of all projects and requests components/activities such as; spreadsheets, recruitment logs and AP and AR forms for accounting. Monitors quality and prepares and submits supporting documentation such as project tracking and translator contract tracking sheets and expense reports for all necessary financial and project evaluation processes.
- Collects, prepares and submits accounts payable and accounts receivable invoices from contractors to PLS Accounting team for processing according to Translation Services and PLS guidelines.
- Proofreads translated work comparing against source documents and customers’ specifications, interfacing between contractors and customers.
- Identifies, screens, and contacts contractors for recruitment and maintains an electronic database and paper documentation of qualified contractors. Conducts follow-up with assigned contractors to ensure the timely submission of quality work according to checklists and style guides and ensures invoices are submitted according to PLS guidelines.
- Screens incoming materials, prioritizes items for immediate attention and actions as appropriate. Responds to routine inquiries by composing and signing correspondence or drafting for signature. Processes incoming and outgoing paper, electronic and voice mail.
- Conducts follow-up with assigned contractors to ensure the timely submission of quality work and to ensure invoices are submitted according to PLS guidelines.
- Participates in the overall development and growth of the department and the PLS by providing feedback and input on improvements to Translation Services policies, procedures and processes including the development of templates and forms, and contributing to strategic planning by participation in team meetings
- Supports research activities related to program needs, including sourcing, reviewing and summarizing materials related to specific projects and initiatives.
What you bring
Qualifications
- A level of education, training, and experience equivalent to a Certificate in an appropriate discipline related to Translation, Language, or Editing and Project Management and a minimum of 4 (four) years recent related experience.
- Oral and written skill in a second language considered an asset. Ability to work independently and as a member of a team. Demonstrated ability to use a computer at an advanced level including the internet, database, word processing, spreadsheet, and presentation software. Knowledge of general office equipment, practices and procedures and ability to maintain a wide variety of records and reports. Demonstrated organizational skills and ability to prioritize workload and work under time pressures to meet deadlines. Customer-service focused with ability to communicate with people from diverse cultural backgrounds and work effectively with multiple stakeholders in a supportive manner. Demonstrated ability to communicate effectively both verbally and in writing, and to respond diplomatically to both internal and external inquiries. Demonstrated ability to apply fundamental mathematical skills. Ability to type 50 w.p.m. Physical ability to perform the duties of the position.
Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time
Salary Range: $47,064 - $61,771 year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 4500 Oak St, Vancouver, BC V6H 3N1
Closing date: Applications accepted until position is filled
Hours of Work: 08:00 to 16:00 (Monday to Friday)
Requisition # 160760E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at
Please note the internal job posting will no longer be accessible after the expiry date of March 14, 2024 . If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at [email protected] and a Help Desk Representative will contact you the next business day.
Job tags
Salary
$47.06k - $61.77k per year
