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Location

Longueuil, QC | Canada

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Job description

Bilingual Customer Service Representative (Call Center) **Location:** Longueuil, Quebec, Canada

Global leader in shade, shelter, storage and outdoor lifestyle products, is seeking a bilingual French/English representative to join our customer service team in Longueuil, Quebec. The Representative will help support sales and provide quality service to customers regarding our line of consumer products.

Position: Customer service representative/inside sales
Industry: Manufacturing
Salary: $19/hour + commission (200$-1500$/month)
Condition: Permanent, Monday to Friday daytime hours + some weekends
Hybrid: 2 days of teleworking per week

Advantages
- Dental care
- Disability Insurance
- Supplementary health care - Life insurance
- Paid vacation
- RRSP counterpart

Responsibilities
- Represent the company in its relationships with customers by assisting with service/sales requests.
- Entering customer orders into the database system.
- Follow-up with customers to ensure order accuracy and product satisfaction.
- Respond to customer inquiries in a professional and timely manner.

Qualifications

- Must be PERFECTLY bilingual.
- Minimum of three years of demonstrated success in a customer service/sales environment.
- Strong preference for previous call center/phone sales experience.
- Excellent communication skills, both written and oral.
- Time and office management skills are essential. - Intermediate level MS Office skills

Summary
We are looking for a bilingual French/English Customer Service Representative passionate about customer service excellence to join our team in Longueuil, Quebec. If you have a strong commitment to service, are goal-oriented and want to join a dynamic company, please send us your CV and cover letter to [email protected] We thank all candidates for their interest. Only candidates selected for an interview will be contacted. *ShelterLogic Group is an employer that values ​​diversity and equal opportunity.*

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process. show more

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Job tags

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Salary