Event Services Technician (Core and Casual)

Location

Halifax, NS | Canada

Job description

THE ORGANIZATION:

At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and connections between Nova Scotia and the world.

Designed to meet the needs of multiple events, Nova Scotia's Halifax Convention Centre offers over 120,000 square feet of flexible event space in the heart of downtown. The Halifax Convention Centre is part of the Nova Centre, a million-square-foot, mixed-use development that includes a hotel, office towers, and retail space. It is the largest integrated development project in the province's history.

The Scotiabank Centre, managed by Events East Group, is the largest multipurpose facility in Atlantic Canada, serving as the region's premier venue for major entertainment and sporting events and the nucleus of major event activity in Nova Scotia. Having hosted the world's top performers, homegrown talent, best in class athletes and many performers in between, Scotiabank Centre has been a source for community vibrancy and pride for over 35 years. With a seating capacity of more than 10,000 and the versatility to accommodate a range of events, Scotiabank Centre hosts close to 500,000 attendees each year and is home to the Halifax Mooseheads, Halifax Thunderbirds Lacrosse and the Royal Nova Scotia International Tattoo.

THE POSITION:

The Halifax Convention Center and Scotiabank Centre managed by Events East Group is now inviting applications for the position of Event Services Technician (Core) and Event Services Technician (Casual) with our Event Services team.

The Event Services Technician (ET) is responsible performing assigned tasks related to the overall setup and teardown for the Halifax Convention Centre (HCC), Scotiabank Centre (SBC), and Events East Group events. Reporting to the Event Services Department Supervisor, Event Services Technicians handle all guest interaction in a friendly and courteous manner with the highest level of hospitality and professionalism, striving to consistently exceed our customers' expectations and contribute to a positive, safe, and inclusive team environment.

THE DUTIES AND RESPONSIBILITIES:

Values:

• Demonstrate respect in the workplace during every shift.
• Cultivate positive relationships across the organization and with external guests.

Operations:

• Perform assigned tasks as directed working toward overall execution of events.
• Work offsite events as necessary.
• Other duties as required.

Service Excellence:

• Work with all colleagues in a respectful, professional manner to fully meet event setup and teardown deadlines.

Physical Resource Management:

• As directed, perform daily rounds in both facilities for all event and storage rooms to ensure general maintenance and cleaning is done per Events East standards. Report any required repairs to ET Supervisor for follow-up.
• Perform general repair and maintenance of SBC, HCC, and Events East equipment.
• Treat event setup equipment respectfully, according to job procedures and operational standards, with a duty to report those who are in violation.

Health & Safety:

• Be mindful of safety hazards and advise Supervisor if aware of any hazards that may impact one's work or the work of others.
• Follow all departmental standards and guidelines, job procedures, and equipment operation protocols to continuously ensure the safety of one's self, team members, and clients.
• Wear and use appropriate PPE as required; report any issues or violations within the team or onsite to Supervisor.

THE PERKS AND BENEFITS:

• Uniforms and PPE provided as per the SEIU, Local 2 Collective Agreement
• Employee and Family Assistance Program (EFAP) available through Telus Health
  • Discounts
  • Free counselling services
  • Resources available for personal life needs
• Health Plan available upon completion of probationary period
• 13 paid holidays or Time in Lieu for working on the holiday as per the SEIU, Local 2 Collective Agreement
• Paid bereavement leave as per the SEIU, Local 2 Collective Agreement
• Discounted transit bus pass through SmartTrip
• Discounted gym membership at Goodlife Fitness

THE PROFESSIONAL REQUIREMENTS:

Education & Experience:

• Experience in a similar role preferred.
• Grade 12 preferred (other education and experience may be considered).
• Basic math skills required; computer skills preferred.
• Knowledge of Occupational Health & Safety Regulations.

Physical Demands:

• Reaching, bending, kneeling and twisting on a regular basis while performing various tasks.
• Stacking and unstacking chairs, tables, staging, and other equipment.
• Pushing and pulling carts with chairs, tables, staging and equipment weighing over 200lbs.
• Ability to lift and carry approximately 50lbs.
• Required to work backshift and extended shifts of 10-12 hours.
• Other physical demands as required.

Definition of Core and Casual position:

Salaried and core hourly rated employees are those individuals who are regularly scheduled. Casual employees are those individuals who are not regularly scheduled.

Events East is committed to a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage applications from qualified African Nova Scotians, racially visible persons, women in non-traditional positions, persons with disabilities, Indigenous persons, and persons from the 2SLGBTQIA+ community. We encourage applicants to self-identify.

During the recruitment process, applicants have the right to request an accommodation. Any applicant invited to participate in testing or an interview and who requires an accommodation should discuss their needs, in confidence, with the Recruiter when selected.

TO APPLY: apply via Career Beacon.

APPLICATION DEADLINE: This is a bargaining unit position initially restricted to current employees represented by SEIU, Local 2 Union. External applicants and current casual employees will only be considered if there are no qualified bargaining unit candidates.

External candidates and current Events East Group casual employees will be considered after March 1, 2024 given that no current bargaining unit employees have attained the position. After March 1, 2024, applications will be reviewed as they are received until the position is filled.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

For further information, please visit our website at 

Job tags

Salary