Prairie Centre Credit Union
Location
Rosetown, SK | Canada
Job description
A Passion for the Prairies
The Prairies – our home and way of life. Prairie Centre was born on the prairies in 1993 as a result of a merger between five like-minded credit unions in the West Central region of Saskatchewan. Since then, 11 more branches have joined, making Prairie Centre the largest rural-based credit union in Saskatchewan.
Much like the members we serve, our determination, grit, and passion for the prairies is what helped us grow to a full-service financial institution; serving over 17,000 members, managing over $1.5 billion in assets, and employing over 160 people.
Roles and Responsibilities:
Reporting directly to the Vice President of Credit, the Collections Specialist will be a crucial member of our credit team, responsible for engaging with members to manage collections, foreclosed property, and impaired loan processes. This pivotal role will also play a significant part in mitigating loss and recapturing assets for our credit union.
- Communication: Communicate frequently with members via phone and email regarding collections, foreclosed property, and impaired loans to mitigate credit union losses while preserving member relations. Facilitate negotiations for payment terms and methods, which often involves a thorough review of member account information.
- Service Excellence: Implement strategies to educate and empower members through written and verbal communication, emphasizing transparency and guiding them toward sustainable financial solutions. Strive for a balance between professionalism and empathy in both email and phone interactions, aiming to build trust with members even during debt recovery discussions.
- Financial Recovery and Resolution: Identify and address problem accounts in accordance with established policies and procedures. Serve as a corporate resource for financial recovery, managing the delinquent process to resolution.
- Analysis : Analyze and recommend allowances for impaired loans. Conduct comprehensive reviews of member files, assessing days past due, promise-to-pay history, and other relevant information to formulate effective negotiation and recovery strategies.
- Documentation and Reporting: Diligently document and track all member communications and interactions with regard to debt recovery. Complete reporting as required. Advise management regarding collection strategy effectiveness for various portfolios when required.
Qualifications:
- Relevant degree in finance or a related field, or a combination of education and experience in the financial services industry. Preferred experience in consumer, commercial, and agricultural lending
- Excellent interpersonal skills, with a natural aptitude for building relationships
- Commitment to uphold strict confidentiality standards
- Strong analytical skills with a meticulous attention to detail
- Ability to prioritize work requirements to meet deadlines and time constraints
- Excellent problem solving and decision-making skills
Perks and Benefits:
- Comprehensive Benefits Package
- Generous paid vacation and sick days to support employee health and well-being
- Collaborative work environment
- Generous matched superannuation plan
- Planned retirement for targeted management and specialist positions
- Full-time employees receive four paid “My Days” per year - one day per quarter
- Paid days off for volunteering and personal/professional development courses
- Personal development incentive program
- Preferred loan/deposit rates and service packages
- Relocation bonuses and reimbursement for eligible employees
- Staff events and annual employee celebration
Prairie Centre Credit Union is committed to inclusion, and we honor and celebrate everyone’s diverse experiences and perspectives. We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodation needed so that you can bring your best self to the application process and beyond.
All candidates under consideration for employment must successfully undergo a criminal background check, credit assessment, and obtain a fidelity bond to meet the qualifications for the position.
For additional information on this opportunity, please contact Dallas McDonald, Vice President Credit, at 306-882-5575. To apply, please submit an electronic copy of your cover letter and resume on or before March 25, 2024, to: [email protected] .
We thank all applicants for their interest; however, only those candidates being considered for an interview will be contacted.
Job Reference Number: CS - PCCU - 20240325
Job Location: Rosetown, SK/Flexible Location Considered
Job tags
Salary
