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Location

Vaughan, ON | Canada

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Job description

***Requirement to be on-site in Vaughan, ON once a week.***

Must-Haves

• 3+ years experience in project/program management
• Experience rolling out/ deploying new platforms and applications
• Change management and training experience
• Strong experience coordinating deployments, scheduling, and communications
• Experience creating strategy, product roadmaps and associated tooling
• Experience with Jira, Monday.com or similar tracking tools

Plusses

• Experience working at start up
• Ecommerce experience

Day-to-Day Job Description

An employer is looking for a Digital Project Manager based out to the Toronto area. Your primary responsibility will be to lead the clients platform evolution as they roll out new products for their menu and ecommerce environment. You will partner with product, technical, operations and other internal teams to create a strategy, milestones and delivery build plans that best align with the customers goals. You will run cross-functional meetings, track against RAID and remove barriers to ensure success. To accomplish this, you will perform discovery sessions cross team and identify technical and process change requirements. You will build out the integrated program plan for the business and technical milestones. From there, you will own the overall delivery for the program, driving collaboration across the teams and identify key points of escalation and maintain decision logs. You will lead the creation of the roll out plans and ensure customer success throughout that deployment.

The Program/Project Manager will partner with product, technical, operations and other workstream leads to build out milestones, cross-team dependencies, and delivery build plans. The Program Manager will run cross-functional meetings, track against RAID, and take ownership of removing barriers to success.

The Ideal Program Manager brings exceptional ability to create order from chaos, provide clarity on the problem and steps needed to resolve. This role will work to surface and mitigate roadblocks and escalate to leadership for key decisions or support.

This role requires a strong sense of ownership of program delivery and determination to achieve key outcomes.

Responsibilities:

Strategy & Planning

• Aligns to key outcomes and anchor milestones with stakeholders and leadership teams
• Leads cross-team discovery sessions to identify technical and process changes requirements
• Builds and maintains integrated program plan to account for both business and technical milestones !
• Identify and measure key performance indicators for overall program

Delivery & Execution

• Owns delivery of their program
• Drives action & collaboration across multiple teams to achieve their target outcome
• Coordinates cross-team ceremonies
• Captures, tracks, and status out on top risks, actions, issues, and dependencies
• Identify key decision points for escalation and maintains decision logs
• Give regular updates to stakeholders, Product Director, and Leadership Team
• Leads the creation of roll out plans in collaboration with technical and operational stakeholders

Requirements:

• Work Permit

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Job tags

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Salary