Location
Mississauga, ON | Canada
Job description
Requisition ID: 181393
Career Group: Corporate Office Careers
Job Category: Technology Solutions - Marketing
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Ontario; Alberta; British Columbia; Nova Scotia
City: Mississauga / Calgary / Vancouver / Stellarton
Location: Tahoe Office
Postal Code: L4W 0C7
Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
As a Scrum Master on the Marketing Websites & Mobile Apps Product Management team at Sobeys in our Tahoe, Mississauga, ON office, you will be facilitating communication between cross functional IT teams to avoid delays. In some cases, this may involve daily scrum calls to resolve any internal or external conflicts involving software vendors and IT groups. You can effectively undertake the application lifecycle which consists of coordinating the integration, security, testing requests, and timelines across product deliverables. This involves supporting and aligning product workstreams, continually improving processes and reporting as well as providing ongoing support to the product manager and technical lead. In addition, you can successfully manage backlog items into work packages/sprints and Jira item maintenance on deployment timelines. You will be the go-to-person to help remove backlog blockers and to ensure vendors, users, and product teams are informed and aligned. This role can be based out of one our main offices including: Stellarton, NS; Mississauga, ON; Calgary, AB; Vancouver, BC.
Here's where you'll be focusing:
Key Responsibilities
- Agile Practices : Understand the ecosystem and practically apply relevant agile practices to the backlog management process. Guide the larger team on Scrum principles, practices, and ceremonies to enhance productivity and delivery.
- Backlog Management : Facilitate the end-to-end backlog process, including gathering requirements, prioritization, planning, and delivery. Work closely with solution program managers, product owners, and stakeholders to ensure a clear understanding of scope, priorities, and timely delivery of enhancements.
- Collaboration with Solution Teams : Collaborate with multiple technical solution teams to coordinate and deliver enhancements. Be the primary point of contact for enhancement-related communication, updates, and dependencies. Foster a culture of collaboration and open communication among team members and stakeholders.
- Complex Environment Management : Leverage your experience in working with complex, integrated ecosystems to navigate and resolve challenges that may arise during product development and delivery.
- Incident Management : Assist in incident management by coordinating with relevant teams, resolving issues, and ensuring incidents are handled efficiently and effectively.
- Delivery Model : Our delivery model is mix of regular releases and sprint-based delivery. Help the team manage the different delivery approaches.
- Agile Tool : Utilize your experience and proficiency in JIRA or a similar tool to effectively manage tickets, track progress, and report on team performance. Help the team in utilizing JIRA to its fullest potential for enhanced productivity.
- Continuous Improvement : Identify areas for improvement in the enhancement and incident management processes. Encourage the team to continuously improve their practices to enhance efficiency and delivery.
- Risk Management : Proactively identify risks and dependencies related to enhancement delivery and work with the team and stakeholders to mitigate potential issues.
#LI-Hybrid
What you have to offer:
Skills and Experience Requirements
- Proven experience as a Scrum Master in IT projects.
- Strong understanding and practical application of Agile principles and Scrum framework.
- Ability to work in a complex and integrated ecosystem, collaborating with multiple product teams.
- Familiarity with enhancement and incident management processes.
- Proficiency in JIRA or similar ticket management tools.
- Excellent communication and interpersonal skills to facilitate collaboration and conflict resolution.
- Knowledge of best practices for product development and delivery processes.
- Adaptability to switch between regular release and sprint-based delivery models.
- Information Technology background, professional certification (CSM, PSM etc.) or equivalent.
- Experience in working with outsourced service providers and vendor management.
- Experience and/or expertise in application development, support (Level 2 & 3), delivery and deployment in retail industry.
The salary range for this position in [British Columbia] is [$73,334K - $101,000K per year]. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
- Competitive Benefits Package, including health and dental coverage, life, short-term and long-term disability insurance, tailored to meet your needs.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
- Learning and Development Resources to fuel your professional growth.
- Paid Vacation.
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
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