Full Time Network Technician

Location

Burlington, ON | Canada

Job description

CARE AND BE CARED FOR – THIS IS YOUR HOME

Are you an experienced Network Technician who enjoys working as a team to deliver IT services and are responsible for maintaining LAN and WAN with regards to the integrity of all server applications? Are you interested in an IT profession within the healthcare sector?

 

If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​ We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.

Home and Community Care Support Services is looking for a Network Technician with expertise to deliver IT services as it relates to the IT service catalogue. You will also install and configure PC computer equipment, install PC applications software, obtain contract PC application software, training and resolve help desk issues.

 

What do we offer?

 

We know wellness is supported with work-life balance.  In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​

• Attractive comprehensive compensation packages and benefits ​
• Valuable development opportunities ​
• Membership in a world class defined benefit pension plan

  What will you do?

• Coordinate and maintain server level operations related to hardware, software, security and communications for LAN and WAN environments
• Identify, detect and solve related problems
• Provide first level helpdesk support to all users
• Maintain LAN/WAN and desktop-based applications
• Coordinate LAN/WAN based projects and downtime strategies
• Assist in the development of security for LAN/WAN strategies
• Provide LAN/WAN status reports when necessary
• Install, configure and refresh PC computer equipment and applications software
• Maintain inventory of hardware/software documentation and inventory
• Provide recommendations as required to LAN/WAN, software and hardware enhancement and optimization
• Provide backup support for Patient Information Systems Administrator and the Information Systems Administrator
• Provide staff with training and orientation to system hardware and software
• Develop and maintain relevant procedure and technical manuals
• Telecommunication support for internal phone system, cell phones, PDA devices and other telecom electronic devices
• Liaise with external contract vendors on any facilities/IT work or repairs
• Lead and/or participate in and demonstrate an understanding of quality, risk and patient safety principles and practices

What must you have?

• 2 to 3 years’ experience in the maintenance of LANs/WANs in Microsoft environments
• Valid driver’s license with own transportation as travel may be required within the HCCSS HNHB geographical area
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date

What would give you the edge?

• 2 or 3 year post secondary diploma/certificate in Computer Systems/Science MCSE Certification
• Analytical, problem solving, decision making, written and oral communication and interpersonal skills with attention to detail
• Self-directed with the ability to work independently and in a team setting
• Strong customer service skills

Who are we?

We are Home and Community Care Support Services, ready to serve every person in Ontario.   We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home .

Equity, Inclusion, Diversity and Anti-Racism Commitment

Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Job tags

Salary