Canadian Job Bank
Location
Hamilton, ON | Canada
Job description
community and social services worker
Title posted on CareerBeacon Program Assistant, Meals on Wheels - Full-Time
Posted on March 06, 2024 by Employer details VON Canada
Job detailsRequisition Details: Employment Status: Regular, Full Time (1.0 FTE)Program Name: Meals on WheelsNumber of Hours Bi-Weekly: 75Work Schedule: DaysUnion/Bargaining Unit: OPSEUOn Call: No Job Summary:The Program Assistant will perform administrative tasks with a high degree of accuracy. Tasks involve but are not limited to scheduling clients and volunteers, telephone support, records/file management, collecting/processing data, photocopying, supporting Meals on Wheels depot locations and delivering meals to seniors in the community. The Program Assistant reports to the Manager, Home & Community Care and works collaboratively with all members of the CSS team.
In addition the Program Assistant works closely with the Meals on Wheels team to ensure exceptional customer service to VON clients and volunteers. Responsibilities: Responsible for daily functions associated with the Meals on Wheels program including but not limited to scheduling of Meals on Wheels volunteers and clients
Verifying client meal/volunteer mileage reports, on-boarding new clients and supporting calls from clients using exceptional customer service
Responsible for preparing hot and frozen meal orders (daily and weekly projections)Filing and record management
Works as a member of the Administrative team to support front reception role
Supports Meals on Wheels volunteer depot sites
Additional data entry as required
Other duties as assigned
Qualifications: Office Administration Diploma from a post secondary institution required plus a minimum of 3 years in an administrative office setting
Proficiency in Microsoft office suite programs and working knowledge of the client/staff data base system- ProcuraDemonstrates professional manner and works collaboratively with colleagues, clients, families and community partners
Ability to work independently and as part of a multidisciplinary team. Excellent oral/written communication, interpersonal and organizational skills.Ability to follow direction and maintain confidentiality. Must possess scheduling and verification experience
Other Relevant Information: Must possess a valid driver's license, have access to a reliable vehicle and have appropriate level of insuranceA current and original copy of a satisfactory Criminal Records Check is required upon the start of your employmentA Vulnerable Sector Search and/or Child Abuse Registry Check may be required
Ability to speak French is an asset in French Designated areas
The use of Personal Protective Equipment (PPE) may be requiredA valid driver's license and access to a reliable vehicle is required
Work Conditions and Physical Capabilities: fast-paced environment; attention to detail; lift and carry using appropriate lifting techniques; walk, sit, stand, and climb stairs; grip and fine hand movements. Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its' discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.
Advertised until
2024-04-05
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