Location
Vancouver, BC | Canada
Job description
Crew HR is seeking an Account Manager for our client, WCP!
ACCOUNT MANAGER
- Do you always bring your A-Game and work hard to deliver exceptional results?
- Is your sales style naturally built on a collaborative approach and on a strong foundation of partnership with your clients?
- Are you a gifted communicator and listener who thrives on meeting new people and building relationships?
- Are you self-disciplined, energetic, and demonstrate a high level of productivity?
- Are you ready to grow your skills among a team of professionals with a strong reputation for producing amazing work?
- Do you love where you live and does that passion reflect both in your work and your West Coast lifestyle?
ABOUT WCP
Since 2001, WCP has worked with Metro Vancouver’s best-known companies, building owners, and property managers, protecting and renewing buildings and facilities.
WCP does more than just commercial painting. Our professional project managers and technicians have the skills to produce large-scale restoration and specialty coating projects in addition to commercial painting. Our experience and continual investment in education and training mean we utilize the latest coating systems, technology, and operational procedures to ensure your project is completed efficiently, safely, on time, and on budget.
Our team is growing, and we are looking for an outgoing, results-hungry sales representative to join the team.
Most importantly, this person must have the right combination of DRIVE, SKILLS, AND ATTITUDE because our passion is creating opportunities for our people and solutions for our clients.
THIS IS YOU IF:
- You are ambitious and confident yet down-to-earth and approachable
- Striking up a conversation is second nature and phone calls excite you
- You are proud of your reputation for consistent, high-quality outcomes
- You are an energetic self-starter who delivers on your promises
- You love healthy competition and winning, all while being a team player
- You are results-driven and produce exceptional work by focusing on the details
- You are not afraid to roll up your sleeves and dive into a fresh challenge
- You provide first-rate customer service by listening, asking the right questions, and being genuinely invested in the process
- You embrace life-long learning through curiosity, coaching, and professional development
- You are calm and resilient — high-pressure situations don’t phase you
- You like to push the envelope but know when to let go
- You have an outgoing personality and a genuine desire to connect with others
- You are fascinated with the latest industry trends and love to dream up new ideas
- You are collaborative and friendly with a sense of humour and adventure
- Integrity and trust are values you swear by and live out every day
IN THIS ROLE YOU WILL BE:
Sales Generation Strategy and Relationship Building
- Planning and coordinating - Consistently think beyond the ordinary to develop exciting new initiatives to grow new and existing client relationships
- Gathering leads and insights - Proactively keep a regular schedule of touchpoints with customers to continue building relationships, understand their needs, and offer solutions without waiting for them to call you
- Savvy with Salesforce - Perform ongoing administration and tracking of the sales funnel in Salesforce weekly
- Ambassador and champion - Be the face of the company by representing WCP at trade shows and other client events to grow our business and reputation
Estimating, Closing, and Pre-Production
- Crunching the numbers - Perform estimates for qualified opportunities (restoration, painting, etc) while following the WCP Estimating System, and generate project pricing based on WCP GP margin guidelines
- An ace at proposals - Coordinate and lead pre-production meetings and develop comprehensive and convincing proposals that leave clients feeling knowledgeable and impressed
- Closing with gusto - Hit budgeted Success Ratio, Booked GP and Margin Targets, and ensure the budgeted trial is closed and consultation targets are hit
- Ensuring the t’s are crossed - Take charge of transitioning projects to the approved WCP contractor, ensuring all necessary agreements are in place
Administration and Organization
- Keeping on top of data - Maintain the CRM of marketing and sales data for specific customers, accounts, and territories in Salesforce weekly
- Mastering the paperwork - Prepare and submit weekly sales or inventory reports and oversee the completion of all checklists
- Seen and heard - Attend weekly one-to-ones and actively participate in WCP meetings and events
- A trusted team member - Protect operations by keeping privileged company information confidential
Commercial, Remodel, and Industry Knowledge
- Spotting trends - Proactively research and analyze commercial markets and industry data as required, staying current with construction renewal industry trends
- Educating - Understand the deep nuances of commercial renewal/remodel construction and explain it to clients in a way they can understand and jargon free
EXPERIENCE REQUIRED
- 3+ years of experience in B2B sales and a track record of impressive outcomes
- Proven successful history of direct sales, estimating, negotiating, closing, and networking
- Previous experience and a passion for the construction industry or a related field
- Previous experience implementing new systems
- Experience attending and making a strong impression at trade shows and events
- Ability to work independently and as part of a team, managing multiple priorities with ease
- In-depth knowledge of Google Suites and CRM, ideally Salesforce
- Eligible to work in Canada
- Lives in the lower mainland/Vancouver area
- Has a valid driver's license and access to a reliable vehicle
The nice to haves:
- Familiar with project management tools and CompanyCam
- Previous experience in the building restoration industry
THE BENEFITS
- Opportunity for development into leadership
- An excellent compensation package demonstrating our commitment to valuing and rewarding top talent
- Comprehensive and outstanding extended health care benefits
- Becoming a valued member of a close-knit, community-driven team that likes to kick back and have fun
- Unlocking the chance to engage in company-sponsored professional development and ongoing education
- Unique assortment of clients - property managers, building owners, operations managers, engineers
- Work-life balance with flexible, locally remote options
- Obtain mentorship and learn from experienced leaders, including weekly one one-on-ones
Total Compensation Range: $100 K - $150 K
If you are nodding your head and saying “Yes, that’s me!” apply today and let us know why you’d be a great fit for our team!
Requirements:
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