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Location

Port Coquitlam, BC | Canada

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Job description

We are looking for a Customer Service Representative with warehouse backup duties working out of our client's Port Coquitlam office. This unique position includes a variety of tasks ranging from phone calls (customer service + Preliminary Technical support), Fulfilling orders using SAP Business One and being the back up for warehouse duties. The ideal candidate for this position will be a, well organized, self-motivated multi-tasker with previous customer service experience. Warehouse experience is an asset although more important is a candidate with the right balance of ambition, enthusiasm and personality.

Schedule: Monday to Friday, 8:00am to 4:30pm (Full-time, permanent position)

Advantages
• Group health and dental insurance plan
• Vision care plan
• Long-term disability
• Life insurance and Accidental Death and Dismemberment insurance
• Employee Assistance Program (EAP)
• Company matched RRSP retirement plan
• Flexible health spending account
• Educational Assistance program
• Sick/Personal day program
• Service recognition
• Performance incentive program
• And much more!

Responsibilities

• Communicate with existing and new customers on a daily basis over the telephone and in person in the showroom
• When needed, warehouse duties including order picking and shipping etc.
• Administrative duties including but not limited to, order entry, order tracking, and word processing.
• Managing CRM software.
• Coordinate daily business with head office
• Work regional trade shows, events and attend training sessions as required
• Other duties as assigned

Qualifications
• Previous experience is an asset in any or all: the home building industry, inside/outside sales, ability to read building plans and specifications, warehouse and/or forklift experience.
• Fluency in French is an asset.
• Minimum 1-3 years of customer service experience.
• Exceptional reading comprehension skills.
• Computer literate with knowledge of MS Office.
• Superior commitment to customer service
• Self-management and organizational skills
• Creative thinking and problem solving
• Strong presentation and telephone skills
• Ability to work independently as well as part of a team
• Professional appearance and attitude
• Available to work days and occasional evenings/weekends as required
• Must be physically fit with the ability to lift >50 lbs

Summary
If you think you could be exactly who we are looking for, please reach out directly to us today! The Customer Service Representative position will not be available for long! Please apply via this application link, alternatively you can send your resume to Mendy at [email protected].

We thank all applicants for applying. Only those who are qualified will be contacted for an interview.

Looking forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process. show more

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Job tags

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Salary

$50k - $55k per year