Centre For Skills
Location
Oakville, ON | Canada
Job description
Customer Service Admin (on-site and home-based balance)
Provide administrative and customer service support to a busy Insurance office:
Data entry: enter client's information in the system
Gather client information to run auto, home and commercial quotes.
Advise and recommend coverages and policies that best meet client needs
Account Management skills to make sure the clients have the proper coverages.
Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately.
Complete front line risk assessment and selection following underwriting guidelines
Identify which risks require inspections and re-inspections. May be required to complete inspections.
Achieve individual goals for client service and client policy reviews
Achieve individual goals for client service, quality and productivity
Support programs to build multi-client relationships
Qualifications:One (1) year of sales or customer service experience
Candidate must be comfortable in a technology-dependent environment
Proficiency with Microsoft Office
Comfortable with Outlook Express -
Valid driver's license may be required
The successful candidate shall be subject to a Criminal Record and Consumer History background check as a condition of employment.
Additional language(s) besides English is a definite asset (ie. Portuguese, Spanish)
Training will be provided!Due to provincial regulations, any communication with clients must be with a licensed Representative, so employment is conditional to the successful completion of company paid /reimbursed licensing.TO APPLY:Please contact the Employment Specialist you are working with at Centre for Skills Development to express interest.Post ID: LM172-4
Company: Cooperators Insurance
Hours: Full time
Wage: $45,000.00 + (potential increase within first 6-12 months)
Status: Permanent
How to apply: See details in posting on how to apply
Job tags
Salary
$45k per year
