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Location

Vancouver, BC | Canada

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Job description

Posting Title Manager Investigations
Department: Compliance & Enforcement
Full/Part Time: Full Time
Job Type: Permanent
Location: Vancouver
Work Arrangement: Hybrid
Salary Range: $117,305.00 - $167,482.00
Close Date: 03/19/2024

Job Summary
BC Financial Services Authority (“BCFSA”) helps to protect British Columbians during the biggest financial decisions in their lives. We regulate B.C. ’s financial services sector, including credit unions, real estate licensees, registered pension plans, insurance and trust companies and mortgage brokers. Through modern, effective and efficient oversight, BCFSA protects consumers by impartially setting and enforcing standards across the entire sector ensuring the prosperity of the province
BCFSA is an equal opportunity employer and welcomes applications from all groups. This includes Indigenous Peoples, women, visible minorities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at BCFSA
We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:

• Hiring team members who represent the population we serve;
• Removing barriers that may prevent equitable employment; and
• Supporting respectful work environments where everyone feels included and able to produce excellent results.

BCFSA is proud to be Great Place to Work Certified. This is based on direct feedback from our Team Members. Our organization has also been selected as one of BC's Top Employers (2023) in recognition of our competitive compensation, work-life balance, and progressive programs

WHAT WE OFFER:
When you join us, you become part of a high-performing team. Here, each Team Member can bring their unique talent to make outstanding contributions as we work towards the common goal of protecting British Columbians during the most important financial transactions in their lives. We offer:

• Healthy living and work-life balance
• Comprehensive health and wellness benefits plan
• Opportunities for personal and professional development
• Competitive compensation
• A challenging and engaging team environment
• Defined benefits pension plan which provides guaranteed income for life
• Flexible work arrangement for eligible positions
• Our team members enjoy the flexibility of a hybrid work model. They can choose every day where they want to work to be the most effective, from the comfort of their home to our beautiful office in downtown Vancouver. (Eligibility may vary, depending on position).

SUMMARY

The position is accountable for managing investigations of financial institutions, real estate licensees, mortgage brokers and/or other regulated entities to determine compliance with legislation.

Location: This position can be based in Vancouver or Victoria, BC.

This posting may be utilized to fill multiple vacancies.

ACCOUNTABILITIES

• Oversees the investigation of urgent, complex, and high-risk files and referral to other agencies.

• Co-leads the BCFSA investigative community of practice.

• Contributes to the development and implementation of operational plans and reporting for a program area to support reliable program accountability, organizational core values and mandate.

• Contributes to the development of operational policies and procedures, performance standards and service levels with the goal of continuous improvement.

• Develops and maintains constructive and collaborative relationships with internal and external stakeholders.

• Provides supervision, coaching and mentorship to allow team members to achieve their full potential.

• Builds positive relationships with stakeholders, industry, and the general public.

• Testifies at regulatory, tribunal, and other hearings.

• Contributes to the team’s development of internal work practices (e.g., policies, procedures and tools).

• Actively participates in developing the corporate culture and employee engagement by implementing and practicing the BCFSA’s core values, setting performance expectations and team member accountability.

• Provides orientation and training to internal and/or external stakeholders within area of responsibility.

• Contributes to, participates in, and supports organizational business transformation initiatives.

JOB REQUIREMENTS

• Degree in law, business, public administration, criminology, and considerable related experience or, an equivalent combination of education and experience.

• A legal background and familiarity with administrative law would be advantageous. Legal training is also considered an asset.

• 3 years of experience managing & developing employees

• 3 years leading a complex regulatory or investigative program, managing projects

• Experience in corporate security, law enforcement, or a regulatory environment and investigative experience in one of the financial service sectors regulated by BCFSA preferred

• Advanced knowledge of risk management theories, principles, methods, and best practices, as well as how they are currently being implemented and enhanced in the professional regulation field, is an asset. Additionally, knowledge of current and emerging regulation trends and issues as they relate to professional regulation in British Columbia, Canada, and internationally, is desirable.

• Designation as Special Provincial Constable (SPC) or equivalent specialized training either obtained or nearing completion is an asset.

• Extensive knowledge of principles and practices relating to the researching, developing and implementing of work practices

• Applied experience interpreting and applying relevant legislation, regulations and/or policies governing the regulatory program or similar regulatory programs.

• Applied specialist knowledge of the legislative framework applying in the Financial Institution, Mortgage Broker, and Real Estate spaces.

• Knowledge of administrative and criminal law associated with administrative fairness.

• Knowledge of the principles/techniques of investigation and computer-based research techniques.

• Knowledge of required elements to establish evidence of a legislative breach

• Knowledge of risk management principles and methods.

• Superior oral and written communication skills, including report writing and oral presentation skills.

• Ability to exercise judgement, initiative, and discretion.

• Ability to engage and influence a diverse range stakeholder.

PROVISOS
Candidates must be eligible to work in Canada and living in British Columbia or intent to settle in the province.
Internal candidates are kindly requested to use their BCFSA email address when applying for this position. This will help us identify and streamline the internal application process.

Hiring Process Accommodation
BCFSA wants to ensure every job applicant is treated fairly and with respect and encourages applications from all candidates, including those with diverse abilities. We welcome you to inform us confidentially if you may require any special support in the application process, including disability accommodation, in order to participate fully in our recruitment experience. Email us at [email protected] to notify us of any needs related to your job application.

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