Location
Surrey, BC | Canada
Job description
Salary range
The salary range for this position is CAD $44.14 - $63.45 / hour
Why Fraser Health?
As a Lead within the Device Engineering portfolio, you will bring your strong technical and business consulting skills and extensive experience within the domain of desktop technologies, solution design, and vendor management to create and drive transformational change in how Fraser Health providers, clinicians, and staff deliver patient care.
As a Lead, you would demonstrate:
- Initiative when communicating with stakeholders, vendors and leadership.
- The ability to work independently and think critically and analytically.
- Lead and manage projects in clinical areas.
- Provide leadership to team members and applying appropriate change management strategies as part of a project.
- Provide advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support in clinical and corporate business areas.
- Provide expertise on enterprise-wide projects
Build on your experience as you:
- Coordinate and provide third level application support to critical system problems and ensure that the application service level agreement in place is maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination, support rotation, and monitoring the support queue.
- Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
- Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management.
- Serves on a variety of Fraser Health wide health service delivery areas and departmental committees, provincial meetings, task groups, internal working teams and corporate projects.
- Maintains knowledge of infrastructure and technologies by remaining aware of the current and new technologies
Here is what we would like you to have:
- Bachelor's degree in Computer Science, Software Engineering or a related field.
- Five (5) years recent related experience with systems and business analysis in a large, complex enterprise environment
- An equivalent combination of education, training and experience is acceptable.
An asset to this role would be:
- Familiarity with ITIL best practices and Project Management.
- Familiarity with SCCM, Server Management, VPN, and Service Now.
- Working experience with Active Directory, Group Polices, Registry Settings, Windows UEV, and Power Shell scripting.
- Knowledge of IT infrastructure, hardware, software packaging, and networking.
- Experience working with vendors and service providers.
- Familiarity of security best practices.
Bring your passion, skills and experience and be part of a dedicated team of professionals in a role where you can really make a difference!
This position is a regular full time position located at our Central City office in Surrey, B.C with an option for hybrid working model.
A career at Fraser Health will offer you the opportunity to work in a fast growing and exciting organization with professionals who are eminent in their respective field. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.
Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of a project. Provides advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support; in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team leadership.
Responsibilities
- Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
- Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.
- Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.
- Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff, and coordinates and provides guidance to team members.
- Performs system analysis by establishing application systems scope and objectives, conducting feasibility studies, planning or modifying procedures to solve complex problems, preparing detailed specifications and solving existing system logic difficulties as required. Recommends the best cost effective solutions for the business area; informs and discusses potential business impacts with the client.
- Performs complex business and/or clinical process analysis including conducting work flow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs and modifies practical manual and automated business procedures.
- Coordinates and provides third level application support to critical system problems and ensures that the application service level agreement in place is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination Coordinates the support rotation and monitors the support queue.
- Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
- Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies
Qualifications
Education and Experience
Bachelor's degree in Health Information Science or Computer Science, Software Engineering or related field or equivalent combination of education, training, and experience. Five (5) years of recent experience with business and systems analysis including experience as a project manager. Experience with health and corporate information systems.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities:
- Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.
- Knowledge of information management, health informatics, business processes, technologies and applications.
- Knowledge of all components of a technical architecture.
- Ability to translate business and/or clinical needs into application architecture requirements.
- Ability to quickly comprehend the functions and capabilities of new technologies.
- Demonstrated knowledge of the project management process and the systems development life cycle.
- Demonstrated decision making ability within complex and diverse issues.
- Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
- Ability to organize work, problem solve, multitask and meet deadlines.
- Physical ability to perform the duties of the position.
Job tags
Salary
$44.14 - $63.45 per hour
