Location
Guelph, ON | Canada
Job description
HM Note: This hybrid role is one (1) day(s) onsite
Responsibilities:
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- Lead and execute unit integration and end user acceptance testing for Salesforce Field Service Lightening platform and nbsp; and nbsp;
- Responsible to prepare and communicate UAT plans including test data scripts and cases to Ministry SMEs by coaching demonstrating and conducting joint testing / mockup sessions
- Provides advice on the testing strategy test plans the selection of testing tools and the identification of resources required for testing
- Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and nonGraphical User Interface (GUI) environments including the execution of systems integration tests specialized tests and user acceptance testing (e.g. stress tests)
- The Quality Assurance Specialist is responsible for the development of test plans test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis design development implementation and ongoing support of the required systems
Skills
Experience and Skill Set Requirements
General Skills:
- Demonstrated experience in planning organizing and implementing testing efforts at the specified experience level
- Knowledge of structured methodologies for the development design implementation and maintenance of applications
- Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
- Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
- Demonstrated experience executing functional tests nonfunctional tests and systems level integration tests
- Demonstrated experience supporting user acceptance testing and participating in UAT activities
- Demonstrated experience with quality assurance principles practices tools and structured methodologies
- Demonstrated experience creating testing strategy documentation test plans test cases and test data for various types and phases of testing including technical and business functional validation
- Demonstrated experience in quality assurance and testing including unit testing integration testing load testing performance testing etc.
- Experience working in projects using Agile methodology and deliver incremental features to end users
- Knowledge and experience in all phases of the Systems Development Life Cycle
- Excellent analytical problemsolving and decisionmaking skills; organizational creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
- A team player with a track record for meeting deadlines
- Knowledge of one or more automated testing tools
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Desirable Skills:
- Knowledge and experience in at least one programming language
- Experience in testing application built using Salesforce Field Service Lightening platform and integration with other CRM applications.
- Demonstrated experience in the use of information retrieval packages
- Knowledge and understanding of testing methods in an objectoriented environment
- Knowledge and understanding of Information Management principles concepts policies and practices.
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
- Demonstrated experience planning and organizing testing efforts for both large and small systems
- Demonstrated experience coding automated test scripts to produce sets of automated test cases
- Demonstrated experience testing Commercial Offthe Shelf Applications (COTS)
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Must Have
- Demonstrated experience with Salesforce DevOps Microsoft tools including Visio and Project and Miro boards
- Demonstrated experience in integration testing for multiple applications and validating data flow across applications
- Demonstrated experience and knowledge of the Ontario Digital Service Standard Ontario Service Design Playbook and the Digital First Assessment product delivery approach (PreDiscovery Discovery Alpha Beta Live)
- Knowledge and understanding of digital product development implementation and management
- Demonstrated experience in the development of test scripts and user stories
- Demonstrated experience testing prototypes and conducting usability testing
- Demonstrated experience conducting iterative analysis and testing
- Knowledge of usercentered design
- Demonstrated experience conducting UAT AODA and vulnerability testing
- Ability to lead and coordinate testing team
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Knowledge Transfer Requirements:
- Knowledge transfer is expected to occur through the duration of the assignment through regular meetings touchpoints and working sessions with LRC staff
- All design development and artefacts including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
- Dedicated knowledge transfer sessions will be scheduled during the closeout phase of the project to ensure completeness of knowledge transfer and all documentation is shared and allow LRC staff to ask clarification and/or follow up questions.
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Evaluation Criteria:
Manual Testing Skills/Experience 45 points
8 years experience in QA analysis
Experience developing Test Cases/Scripts and data requirements develop test scenarios test cases for manual testing
Demonstrated experience conducting iterative testing in Salesforces with specific focus on Field Service Lightening platform and Service cloud integration
Experience developing technical testing strategies/plans
Experience executing testing activities for a number of types of testing such as:
o Integrations testing
o Unit testing
o Regression testing
o Functional testing
o Accessibility testing
o Nonfunctional testing
o Vulnerability testing
Demonstrated experience in developing test plans test scripts and test data; documenting software defects and tracking resolutions
Demonstrated experience with User Acceptance testing and leading initial UAT sessions
Handson skills with Salesforce UI and backend testing
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Soft Skills 20 points
Excellent analytical problem solving and decisionmaking skills
Excellent communication skills both written and verbal
Experience reporting progress on deliverables to team project leads and management including proactively raising risks/issues with migrations
Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete
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Agile Experience 20 points
Experience with Agile scrum methodologies
Demonstrated experience with agile sprint management bug tracking and testing life cycle management using Azure DevOps
Thorough understanding of SDLC specifically QA processes in agile development environments
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Testing 10 points
Demonstrated experience conducting functional and UAT testing in Salesforce
Demonstrated experience conducting AODA and vulnerability testing using standard testing tools (e.g. JAWS NVDA)
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Public Sector Experience 5 points
Previous experience working in Government or Public Sector organizations
Must Haves:
- Demonstrated experience with Salesforce DevOps Microsoft tools including Visio and Project and Miro boards
- Demonstrated experience in integration testing for multiple applications and validating data flow across applications
- Demonstrated experience and knowledge of the Ontario Digital Service Standard Ontario Service Design Playbook and the Digital First Assessment product delivery approach (PreDiscovery Discovery Alpha Beta Live)
- Knowledge and understanding of digital product development implementation and management
- Demonstrated experience in the development of test scripts and user stories
- Demonstrated experience testing prototypes and conducting usability testing
- Demonstrated experience conducting iterative analysis and testing
- Knowledge of usercentered design
- Demonstrated experience conducting UAT AODA and vulnerability testing
- Ability to lead and coordinate testing team
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Previous Public Sector experience is and asset.
Job tags
Salary