---

---

Location

Burnaby, BC | Canada

---

Job description

Our Vancouver client is seeking a dynamic individual to join their team in a pivotal production support role, focusing on Advanced Metering Systems (AMS) and smart metering technologies. With responsibilities extending to after-hours and call-out support, we are looking for a committed professional with strong business analysis skills and a proven track record in large IT projects within complex environments.

Advantages
• Opportunity to work with cutting-edge smart metering technology and contribute to the advancement of Advanced Metering Systems.
• Be part of a dynamic team where your expertise in incident resolution and project management directly impacts business success.
• Engage in diverse tasks that blend technical and business skills, offering a holistic professional development experience.
• Benefit from a role that offers variety, including the chance to interact with multiple stakeholders and work on different aspects of the technology and business.
• Enjoy a supportive work environment that values innovation and provides opportunities for career growth and skill enhancement.

Responsibilities

• Oversee and manage the lifecycle of projects related to Advanced Metering Systems, ensuring timely delivery and adherence to budget constraints.
• Facilitate the resolution of incidents, provide technical guidance for AMS system enhancements, and implement hotfixes and upgrades by effectively communicating business needs.
• Liaise with both technical and non-technical stakeholders to gather requirements, provide updates, and ensure alignment with business objectives.
• Develop and present detailed investment justifications and business cases to support decision-making and strategic planning.
• Participate in after-hours and on-call support rotations, providing critical expertise to resolve urgent issues as they arise.
• Continuously update knowledge and skills in AMS technology, Structured Decision Making, ITIL best practices, and software development lifecycle to contribute to ongoing process improvements and innovation within the team.

Qualifications
Must haves :
• Strong Business Analysis skills
• experience in large IT projects in a complex enterprise environment or equivalent.

Nice to haves :
• Experience with Advance Metering infrastructure (AMI)
• Experience with the Structured Decision Making process
• Experience with ITIL best practices and software development lifecycle able to manage, monitor and control projects, progress and costs
•Facilitate incident resolution and/or technical designs and/or implementation of AMS system hotfixes and upgrades by providing business context and articulating business needs
•Communicate and work with both technical and non-technical stakeholders and teams
•Prepare investment justifications and business cases

Summary
Join our forward-thinking client and be at the forefront of transforming the utility sector with advanced metering technologies. Apply directly to this job ad or reach out to your Randstad Digital representative immediately!

P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!

We look forward to supporting you in your job search!

Good luck!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process. show more

---

Job tags

---

---

Salary

$55.17 - $62.06 per hour