Supervisor, Golf Operations- Seasonal - Full Time
Location
Blue Mountains, ON | Canada
Job description
Seasonal (Seasonal)
WHAT'S IN IT FOR ME?
Resort Perks:
- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations!
- Alterra Mountain Passes for your family
- Access to purchase one 5x7 Pass for $1; share with a friend
- 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of Ikon Resort Lift Tickets.
- Free rentals;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more!
The Supervisor position is responsible to assist in all day to day operations associated with Golf, Including but not limited to overall guest/employee satisfaction, guest/employee safety. Assist the Director, Golf Operation on pricing, system functionality and business aspects of the operations
WAGE- $20.50 Seasonal- Full Time WHAT WILL I BR DOING?- Assist with on-boarding new employees, continues training and evaluating performance
- Assist the Director, Golf & Winter Activities in pricing, system functionality and business aspects of the operations.
- Assist with coordinating of staff to include hiring, scheduling, uniforms, rewards & recognitions, performance reviews and corrective coaching.
- Work alongside staff in all areas of the operation
- Handle customer service shortfalls and service recovery in coordination with the Assistant Manager,
- Daily assessment of the operations to determine opening/closing, delays of regularly scheduled operating hours.
- Addresses scheduling issues and assists with facilitating regular staff meetings.
- Responsible to provide all staff with the tools that they require to complete the job and/or task expected of them.
- Monitor employee and customer interaction and making sure they meet our departmental standards.
- Ensuring that all Supervisor/Team Leaders fully understand what you expect of them and that everyone is working together to achieve the same standard.
- That they can keep the same standard when the Assistant Manager is absent.
WHAT DO YOU NEED OF ME?- Prior Golf experience is an asset
- Must have leader qualities and able to lead diverse teams of employees.
- Excellent customer service and problem solving skills required.
- Must have effective time management skills and able to prioritize tasks effectively.
- Strong computer skills; experience working with POS, Windows, Excel, Word.
- Must be able to lift up to 50 pounds on a regular basis
- Must hold a valid G driver's license or equivalent
BLUE MOUNTAIN RESORT COMPANY OVERVIEW Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations . Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Winter at the Resort boasts 43 ski and snowboard trails across 365 skiable acres, enhanced by a world-class snowmaking system. Summer months offer a variety of activities including golfing at Monterra Golf, playing on the attractions in the Adventure Park, and hiking or biking in the 30km trail network in the Explore Park. At the base of the Mountain, guests can enjoy a stay in one of the 1,000 luxury accommodation units and experience an assortment of unique concept restaurants, bars, and retail stores in the pedestrian Village. With 53,000 square feet of state-of-the-art conference space, Blue Mountain caters year-round to groups and special events. Blue Mountain is owned by Alterra Mountain Company. Visit for more information
ALTERRA COMPANY OVERVIEW Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone
For more information, please visit
Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.
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