Location
Mississauga, ON | Canada
Job description
At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
The Pharmacy Coordinator is responsible for assisting the pharmacists in properly dispensing medications to patients in a non-retail setting.
Responsibilities
- Provide exemplary customer service the meeting the standards of McKesson Canada; customer interaction is largely done via phone/email
- Billing prescriptions through pharmacy software ensuring all required documentation is adequate and appropriate including (but not limited to) accounts receivables, dosage and dosing intervals, third party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, assignment of benefits
- Creating patient files in pharmacy software
- Managing site calendars, appointment changes, dispensing and shipping schedules
- Accurately dispensing medications to ensure arrival to the appropriate destination on time
- Patient follow-up calls for outstanding accounts (ensuring that all medical questions are referred to a pharmacist)
- Adherence to all relevant guidelines including the established Standard Operation procedures and all applicable regulatory requirements
- Inventory management and reconciliation
- Monitoring of site temperatures when available and reporting any variances directly to the Operations manager
- Effectively communicate with both external and internal contacts
- Developing and maintaining professional relationships with health care professionals, reimbursement coordinators, infusion coordinators, provincial ministries of health and private payers
- Accurate data entry into various systems.
Minimum Requirement
- Typically requires 3+ years of related experience
Additional Skills:
- Experience in Specialty pharmacy setting an asset, but not required
- Understanding of 3rd party billing
- Quick learner, adjusting quickly to a fast-paced environment
- Clear communication (both written and verbal)
- Good problem-solving skills
- Team player
- Experience working with MS Office Suit
- This position requires a significant degree of taking direction quickly, self-starting and independence
About McKesson:
Currently ranked 7th on the FORTUNE 500, we are a global leader in healthcare supply chain management solutions, retail pharmacy, healthcare technology, community oncology and specialty care. We partner with life sciences companies, manufacturers, providers, pharmacies, governments and other healthcare organizations to help provide the right medicines, medical products and healthcare services to the right patients at the right time, safely and cost-effectively. United by our ICARE shared principles, our employees work every day to innovate and deliver opportunities to improve patient care in every setting — one product, one partner, one patient at a time.
Job tags
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