Location
Toronto, ON | Canada
Job description
Job Summary
Embrace the thrill of being part of North America's fastest-growing airline! Porter boasts a fleet of 29 E195 E2 jets, with 46 more on the horizon. The Analyst, Scheduling will work on impactful schedule initatives in the short to mid term time frame as it relates to the E195 E2 and Dash 8 fleets. In addition they will support exciting partner initiatives and new route launches. Join our commercial scheduling team and be at the forefront of making #actuallyenjoyeconomy a reality!
Duties & Responsibilities
- Develop and support development of short to medium term flight schedules balanced to meet commercial and operational, CSAT and NPS goals
- Proactively seek and identify ways to improve the flight schedule
- Load and maintain the current flight schedule for sale and associated reporting
- Ensure proper communication of schedules to all relevant departments and external parties
- Coordinate and apply schedule changes, addition/ reductions and other pricing and revenue initiatives together with revenue management team
- Analyze and report on competitor schedule impacts
- Provide schedule analysis and flight performance reporting to Scheduling, Network Planning and other internal teams
- Work on and support the implementation of new route launches and connections setup
- Monitor and make recommendations on route financial performance
- Participate in the implementation and setup along with ongoing tasks for airline partnerships
- Develop and administer training for scheduling software across key departments where interpreting Porter-own flight schedule data is essential to planning decisions.
- Working with the Charters / Sales teams to model and assess the viability of charter opportunities within the context of the greater commercial schedule
- Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
Behavioural Competencies
Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Teamwork: Working collaboratively with others to achieve organizational goals.
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications
- Advanced ability to function independently, show initiative and problem solve situations on their own
- Strong organizational skills with demonstrated ability to meet deadlines
- Strong analytical skills and able to work with high volumes of information
- High level of proficiency in Microsoft Excel is a requirement, with proficiency in other Microsoft Office applications an asset
- Experience with Zulu scheduling software considered an asset
- Familiarity with Tableau online/ desktop is considered an asset
- Familiarity with Airline / Airport Operations is considered an asset
- Minimum two years in a similar function (revenue management & airline airport experience will be considered)
- Experience with Level 2 and Level 3 slots (IATA) – considered an asset
- Minimum undergraduate degree in Engineering, Business, or similar technical proficiency
Location
Toronto Downtown Office (250 Yonge Street) #LI-Hybrid
Company Description
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit or follow @porterairlines on Instagram, Facebook and Twitter.
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