Coordinator Sales Support & Order Management PAA
Location
Sherbrooke, QC | Canada
Job description
We are looking for a Coordinator Sales Support & Order Management PAA who will report to the Lead of Shopping Cart and Sales Admin. for PA&A (Parts, Accessories & Apparel). As part of your role, you’ll be significantly contributing to the organization's growth. You will give insights and be at the forefront of guiding decision makers toward an optimal balance between sales, inventory, internal capacities, and financial objectives at BRP.
YOU’LL HAVE THE OPPORTUNITY TO:
- Learn the Shopping Cart tool (software enabling customers to place orders) by assisting with tasks, working to become a backup person on the tool, then over time become a subject matter expert of the ordering tool.
- Provide insights on how we can continuously improve customer service.
- Analyze data sets to find ways to streamline the customer ordering experience, solve problems relating to the tool, customer service, and improve communication.
- Develop an in-depth understanding of how the ordering process and supply chain works.
- Support management with projects, ad hoc data collection, analysis, and visualization requests as needed.
- Collaborate with colleagues in identifying opportunities to help optimize business processes and align with department goals.
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES:
- Bachelor’s degree in business, Operations, Logistics, Finance, or another related field.
- Two years or more of experience working in customer service and/or supply chain.
- Strong technical skills and intermediate to advanced excel skills.
- Effective communication and interpersonal skills including the ability to communicate in a clear, concise, and impactful manner.
- Detail oriented, logical, and ability to work in a fast-paced environment.
- Loves to work with data, data management, system tools, and finds a passion on working toward solutions.
ASSETS
- SAP system experience is a plus but not required.
- SQL knowledge is a plus.
- Fluency in French is a plus but not required.
- Initiative-taking and autonomous approach with a focus on process: ability to define requirements, implement processes and tools while prioritizing based on business needs.
Do you have other qualifications? Tell us what is unique about you that is a great addition to the team.
ACKNOWLEDGING THE POWER OF DIVERSITY
BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!
For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.
AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.
Let’s start with a strong foundation — You want it, we have it:
- Annual bonus: we work hard, and we know it. This yearly thank you is our way to fuel your dreams.
- Generous paid time away: winding down is as important as creating the future of recreational products.
- Pension plan: we want to make sure you’ll enjoy retirement; we’ve got you covered.
- Collective saving opportunities: being part of BRP allows you to tap into the strength of our saving programs.
- Industry leading healthcare: fully paid by BRP, this program is here for you, whatever happens, so you can focus on what matters.
What about some feel good extras:
- Flexible work schedule: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you.
- Summer schedule: time flies at BRP, so we hit pause to enjoy it.
- Holiday season shutdown: between Christmas and New Year’s, we close our facilities and refill on good times.
- Educational resources: you love what you do, and we get you resources to stay cutting-edge, so we all win together.
- Discount on BRP products: what we build is amazing, freeing, revolutionary, and you're first in line for the experience.
WELCOME TO BRP
We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 23,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.
#LI-Hybrid
#LI-GB1
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