RBC
Location
Halifax, NS | Canada
Job description
Description
Job SummaryProvides first line of support and problem resolution for selected products and services. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments. Job DescriptionWhat is the opportunity?
The Halifax RBC Dominion Securities branch is looking for a Branch Operations Associate to join their team! You will provide superior service along with administrative and operational support to clients and employees. What will you do?
Manage incoming communication (in person/email/telephone/mail) from clients, advisors and other internal and external partners. Provide attentive and accurate service to clients and respond to their requests and inquiries. Work closely with another team member on the Branch Operations team.
Administrative tasks to assist the leadership team and branch, such as: managing stationery supplies, boardroom bookings, courier mailings and provide support to the Branch Operations Managers as required. Administrative and operations tasks to support Advisor teams, such as: process incoming and outgoing fund requests, process account opening and maintenance documentation, etc. What do you need to succeed?
Meticulous attention to detail and excellent time management skills
Exceptional written and verbal communication skills in EnglishStrong Microsoft Office skills
Professional approach to all situations to foster a positive working environment
Ability to complete duties independently seeking out answers and solutions
Nice-to-have
Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset
Knowledge of RBC Dominion Securities systems and procedures, an asset
Experience in the wealth management industry is an asset
Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial services
Job SkillsAttention to Accuracy, Communication, Customer Interactions, Customer Service, Customer Service Administration, Customer Service Operations, Customer Support Operations, Fine Attention to Detail, Interpersonal Relationships, Office Administration, Office Tools, Problem Management, Professional Etiquette, TeamworkAdditional Job DetailsAddress:1959 UPPER WATER ST, UNIT 1400:HALIFAXCity:HALIFAXCountry:CanadaWork hours/week:37.5Employment Type:Full time
Platform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-02-21Application Deadline:2024-03-06Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent CommunityStay in-the-know about great career opportunities at RBC.
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