Inside Sales Representative (Vernon
Location
Vernon, BC | Canada
Job description
Fountain Tire in Vernon is searching for a friendly, motivated, and knowledgeable individual to deliver exceptional customer service as a Inside Sales Representative with occasional Tire Technician duties
Wage: Starting at $22/hour (Depending on knowledge and experience)
This position is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:
- Greeting and communicating with customers on all aspects of mechanical and tire repair and service
- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
- Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up
- Scheduling customer appointments for tire and mechanical service
- Recommending tire service, specialty tire service, wheel and mechanical service to customers
- Ensuring that all products are billed accurately to the customer
- Completing proactive calls to customers to determine their satisfaction level with the service received
- Assisting Service Technicians by carrying out duties of a Tire Technician as needed; including but not limited to i nstalling, balancing, rotating, and repairing passenger and light truck tires and wheels.
What does it take to get on track?
- Knowledge of mechanical and tire service is preferred but we are willing to train a motivated candidate willing to learn
- Previous experience in the automotive repair industry and a history of providing exceptional customer service and business support
- Willingness to carry out duties of a Tire Technician as needed
- Strong time management skills
- Well-developed interpersonal skills
- Ability to work well under pressure in a fast paced, ever changing and high-volume environment
- Maintaining a valid driver's license is a condition of employment
- Must be available to work Saturdays
What do we offer? At Fountain Tire, you’ll have a great place to work:
- Regular day shifts, full time hours (32+ hours per week)
- Great discounts for you and your family on tires, parts and mechanical services
- Health, Dental and Vision Benefits for you and your family
- RRSP matching program
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
Interested and qualified candidates are encouraged to apply in-store or on-line today!
Job tags
Salary
$22 per hour
