Location
Ottawa, ON | Canada
Job description
About Kinaxis
Kinaxis is the global leader in modern supply chain management. We serve supply chains and the people who manage them in service of humanity. Our software is trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. We combine our patented concurrency technique with a human-centered approach to AI to empower businesses of all sizes to orchestrate their end-to-end supply chain network, from multi-year strategic planning through down-to-the-second execution and last-mile delivery. For more news and information, please visit kinaxis.com or follow us on LinkedIn.
Senior UX Researcher
Location: Ottawa, Canada-Hybrid
The Opportunity
As a Senior User Experience Researcher, you will be responsible for leading research programs that guide the design and development of delightful and meaningful experiences for our users. This role offers a unique opportunity to influence and shape the experience of our product!
As a key player in our dynamic UX design team, you will guide our research team to explore the boundaries of what our enterprise solutions can achieve, ensuring our product is not only functional but also innovative, intuitive, and transformative for our customers.
We are committed to exceptional user experiences, and at the heart of our approach is Design Thinking, a methodology that fuels our creative process and product development.
Join us in our mission to revolutionize enterprise software with unparalleled UX design, propelling businesses forward through smart, beautiful, and user-focused solutions!
Learn more about the Kinaxis UX team and our user-centered design process:
https://www.kinaxis.com/en/product-user-experience
You’ll get to do things like
- Champion a user-centered design approach across the organization, advocating for user needs and inclusive design principles.
- Drive the end-to-end research process, ensuring that the product team has access to important customer insights.
- Collaborate closely with product managers, designers, developers, and cross-functional stakeholders to translate research findings into actionable design strategies.
- Adopt a culture of continuous improvement, leveraging Design Thinking principles to refine our products and processes.
- Analyze and present research findings to stakeholders at all levels, guiding product strategy and decision-making.
- Mentor junior researchers and contribute to the growth of our UX research practice.
- Learn and apply UX research trends, best practices, and emerging technologies.
You’ll need the following
- Post-Secondary degree or diploma in user experience research, psychology (experimental, social, cognitive), sociology, anthropology, human computer interaction, human factors, or equivalent.
- 5+ years as a UX researcher or similar role.
- Strong knowledge of a variety of qualitative and quantitative research methods.
- Advanced analytical skills to make sense of complex data and critical thinking to interpret data in a way that informs design decisions.
- Expertise in facilitating workshops.
- Familiarity with agile UX methodologies.
- Excellent communication, storytelling, and presentation skills to effectively communicate research findings.
- A creative and strategic mindset.
And this will make you stand out
The ideal candidate is a passionate champion for the user, with a proven track record of leading a team to deliver innovative, user-centered solutions.
- Experience with remote user testing tools.
- Experience working with complex enterprise cloud SaaS applications.
- Hands on experience with agile UX Design Thinking practices.
#Fulltime
#Senior
#LI-Hybrid
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What we have to offer
- Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating—our work is never “done. That’s because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they’re passionate about.
- Great People - We take our work seriously, but we don’t take ourselves too seriously! It’s in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.
- Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
- Diversity, Equity and Inclusion - Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others’differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.
For more information, visit the Kinaxis web site at www.kinaxis.comor the company’s blog at http://blog.kinaxis.com/.
Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected]. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
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