Allura Sex Therapy Centre
Location
Vancouver, BC | Canada
Job description
Allura Sex Therapy Centre is Vancouver's leading trauma-informed sex therapy practice that exclusively focuses on sex, sexuality, and relationships. We provide a sex-positive, pleasure-focused, and trauma-informed space to heal so our clients can have the sex life they've always wanted. Our clinic offerssvirtual session appointments as well as in-person , with a Downtown Vancouver location and offering counselling across BC and Canada. We aim to create a compassionate and inclusive environment for clients of all genders, sexual orientations, and relationship structures to receive the care they deserve.
We are seeking a part-time Intake Coordinator to join our team! The Intake Coordinator serves as the initial point of contact to inquiring clients reaching out to our practice, focused on finding the best fit match between inquiries and our clinical team – the therapeutic relationship is one of the most important factors in success in therapy! This position requires empathic and kind communication skills, a strong understanding of mental health and sexuality, and the ability to effectively manage some administrative tasks.
You’d be a good fit for our team if:
- You have excellent soft communication skills, both verbally and written
- You have professional or personal experience in the mental health space
- You’re passionate about mental health, sexual health, and social justice
- You thrive in a fast paced environment and can think quickly on your feet!
- You enjoy working on a team and collaboratively but also can work independently
- Are good at time management and prioritizing tasks
- Tech savvy! Our ideal candidate would with ideally have experience with Jane App, Slack, CRM systems, RingCentral, and Google Drive
- You can communicate with compassion and curiosity
- You are a clear communicator and are open to receiving feedback
The ideal candidate for this role will be able to show up with a lot of kindness and compassion with our clients, creating a safe and warm experience from the first contact. This is a great role for those interested in the field of counselling!
OKAY, the nitty gritty! Here’s what the duties and responsibilities include:
- Client Engagement:
- Provides welcoming and informative first point of contact with potential clients seeking counselling services both on the phone and by email
- Schedules new clients and ensures they feel comfortable and prepared for their first sessions
- Matches and connects inquiring clients with services at Allura and externally, including managing waitlists
- Welcome new clients for their first sessions when arriving to the office
- Appointment, Billing, & Administrative Support:
- Coordinate and schedule initial sessions and consultations for first sessions between clients and counsellors
- Process payments for client sessions, as needed
- Office Management:
- Interact and handle vendors (i.e., water, phone, etc.)
- Open and close the office on in-office days, ensure office is in clean and stocked, and office organization
- Team Collaboration:
- Work alongside the Client Care Team, including the Practice Manager and Client Care Coordinator, to provide a high-touch positive client experience
- Attend weekly admin meeting with Client Care Team & biweekly All Team Meeting
Other duties as assigned by owner as relevant to client and team care
Hours: 16 paid hours per week
- Sundays virtually: 10am-2pm
- Tuesdays in office: 10am-2pm
- Wednesdays in office: 10am-2pm
- Thursdays in office: 3pm-7pm
Pay: 22$ per hour
Benefits:
- 2 weeks paid vacation, paid out on each pay cheque
- 5 wellness days for illness and mental health
- Hybrid model available
- Invitation to all educational workshops and trainings provided to our team
Job Type: Part-time
Salary: $22.00 per hour
Expected hours: 16 per week
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Work from home
Flexible Language Requirement:
Schedule:
- 4 hour shift
- Evening shift
- Every Weekend
Education:
- Secondary School (preferred)
Ability to Commute:
- Vancouver, BC V6Z 2H2 (required)
Work Location: Hybrid remote in Vancouver, BC V6Z 2H2
Expected start date: 2024-04-09
Job tags
Salary
$22 per hour
