Security & Emergency Services Technician

Location

Burnaby, BC | Canada

Job description

SECURITY & EMERGENCY SERVICES TECHNICIAN:

($49,944.28 – $56,796.64 Annually)

POSITION SUMMARY

Reporting to the Director, Security and Emergency Services (SES), the Security and Emergency Services Technician position provides technical support and expertise to staff on Closed Circuit TV (CCTV) and Digital Access Control (DAC) systems, equipment, and software at regional offices and housing developments across the province. He/she/they assist site staff with troubleshooting issues, reviews technical contracts for accuracy, investigates technical issues as well as develops security tools and resources. The incumbent works closely with site staff, security system contractors, IMT and other business units to ensure that any new technologies or changes to technologies are deployed as seamlessly as possible.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Diploma in Information Technology, Computer Science or other relevant field.
• Considerable experience with security systems, participating in technical projects and working in a Microsoft Service Desk environment.
• Or an equivalent combination of education, training and experience acceptable to the employer.
• A Criminal Record Check is Required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge in technical configuration, implementation and support experience with the following CCTV and DAC software and technologies:
  o 3xLogic VIGIL Video Management System and Vigil Central Management (VCM)
  o Identiv Freedom Access Control software
  o Microsoft
• Considerable technical knowledge of desktop, laptop and mobile technologies
• Sound knowledge of project management
• Sound knowledge of new technology trends and opportunities
• Excellent organizational, analytical and problem-solving skills
• Excellent communication, facilitation, and interpersonal skills
• Excellent customer service skills
• Ability to provide knowledge, expertise, training, and advice to staff regarding security systems technologies
• Ability to create both end user and technical documentation
• Ability to work independently with minimum supervision as well as work effectively as part of a team
• Ability to excel working under pressure to meet deadlines and changing priorities
• Ability to use sound judgement in analysing problems and identifying weaknesses in services, policies and procedures.
• Ability to apply an intersectional analysis to programs and policies.
• Ability to be sensitive to the diverse perspectives of stakeholders (Indigenous peoples, racialized groups, people with disabilities, immigrant populations, 2SLGBTQ+ communities, etc.) and resolve conflicts in service delivery or program design.
• Ability to lift computer equipment up to 23 kg.
• Ability to arrange transportation to various Directly Managed sites and regional offices
• Ability to travel to regional offices outside the Lower Mainland as required
• Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment.

Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact [email protected] to arrange a call.

How to Apply:

Please review the attached job description for a complete list of duties, qualifications and competencies.  To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position.  This information will be used as part of the selection process.

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.

Please review the Job Description prior to applying

(When there is a pop up asking if you wish to view only secure items, press no)

As part of the application process, you will be prompted to fill out a questionnaire which must be completed for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at  will be accepted

If you are passionate about what you do and want to use your expertise to engage in a meaningful and challenging work, please apply to join our team today at 

At BC Housing, we’re committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous Peoples, Persons with Disabilities and Disabled People, persons of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference.  We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact [email protected].

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.

Apply Now: 

Have questions/issues about the application process? Please see our FAQ’s for some useful information.

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Salary