Location
Toronto, ON | Canada
Job description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Responsibilities:
Mail:
- Sort and collate mail
- Dispose of junk mail
- Sort mail, such as returned letters, adjustments, bills, orders, and payments
- Resolve issues with incorrect, returned mail
- Receive outgoing mail and apply correct postage
- Arrange for pickup of outgoing mail
- Stamp mail with postage meters
- Fold letters, circulars or other documents and insert into envelopes for distribution
- Record registered mail
- Place mail in proper buckets for distribution
- Process outgoing shipments (Fed-Ex, UPS, DHL, and USPS)
- Weigh mail to determine correct postage
- Place mail in metal bins and carry to departments for distribution
- Operate forklift and electronic pallet jacks as needed
- Unload mail from trucks
- Perform hospitality services and minor housekeeping items
- Provide reception relief as needed
- Ensure office is adequately stocked with mail supplies
- Stock copy rooms and printing devices
- Provide support for small office moves
- Set up and tear down conference rooms
- All other duties and tasks assigned
Facilities:
- Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
- Respond to any reactive maintenance and repair requirements in a timely manner.
- Schedule and manage vendor performance of all Preventative and Recurring Maintenance activities for assigned properties
- Manage various other vendors as necessary.
- Cross-train in all avenues of Office Experience teamwork (including Logistics and Purchasing, Events and Programs, etc.)
- Maintain liaison with facilities technicians and other management regarding work execution, necessity of altering schedules and manpower status
- Manage and maintain facility management tasks as assigned
- Execute and document preventative maintenance processes in your office
- Assist with small facilities refurbishment and improvement projects locally and partner with your office managers to execute and communicate about the work.
- Confidently prioritize projects and maintenance issues to ensure work gets resourced and completed in a timely and successful manner.
- Maintain a detailed database of Client’s operations, equipment, furniture, rules and regulations and work order processes.
- Manage and process all facilities related invoices ensuring they are paid in a timely manner.
- Document & track all facilities expenditures within your assigned offices.
- Assist with quarterly facilities budgets.
- Manage facilities work order tools such as CMMS
- Provide general overall facility management services including continuous monitoring of office/facility
Workplace:
- Manage and maintain small facility management tasks as assigned
- Coordinate/support client events
- Set up and break down events
- Manage vendors to ensure flawless execution of services
- Provide support for meetings and conference room reservations as needed and directed
- Receive/setup food deliveries
- Maintain office supply par levels, monitor office supplies, order and replenish office supplies as needed
- Act as an interface with client, visitors and guests
- Ensure appropriate follow up with customers
- Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal
General:
- Develop ongoing relationships with building management, building engineers and service providers (ranging from General Contractors to Furniture vendors to Pest Control).
- Assist in meeting or exceeding Site KPIs
- Be prepared to cover responsibilities during team vacations and as attendance increases for team or company events.
- Occasionally be on-call for weekend/evening/morning facilities projects and emergencies
- Develop and leverage positive working relationships with cross-functional teams.
- Be responsible for answering, monitoring, and closing office work orders and tickets in a timely manner.
Location:
On-site –Toronto, ON
Job Tags:
Hiring
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
About JLL –
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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