Health Services Manager, Nanaimo Correctional Centre (NCC), Correctional Health Services - Nanaimo, BC

Location

Nanaimo, BC | Canada

Job description

Job ID 2411911_pl355 Date posted 01.25.2024

Health Services Manager
BC Mental Health & Substance Use Services
Nanaimo, BC

What you’ll do

• Direct the strategic planning process and coordinates the process of operational planning across the assigned health care centre in collaboration with the Regional Director. Integrate specific goals and objectives into the activities of the Health Services ensuring linkages with individual performance plans, and quality management initiatives. 
• Oversee and coordinate on-going team planning, development, evaluation and quality improvement activities that facilitate team goal setting, problem solving, conflict resolution and collaboration by arranging and facilitating meetings and in-services; reviewing team policies and procedures, revising documents, and developing new policies and procedures; selecting and utilizing outcome measures, implementing new approaches to care, and evaluating effect of changes in patient centered primary care practice; composing semi-annual and annual reports; and consults with team and collaborates with other Health Services Managers and the Regional Director regarding efficiency of processes and procedures and changes in policies and procedures to ensure streamlined, effective and patient/family centered practices.
• Manage service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies.  Define an effective workforce plan in collaboration with key partners and stakeholders that ensures the availability of adequate and appropriate staff according to operational demands and environmental and resource constraints. Develop, recommend, implement and evaluate staffing patterns, rotations and vacation schedules to ensure adequate staffing to meet patient needs.
• Provide leadership to staff through collaborative coaching, guiding and modeling key behaviours and strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Foster partnerships and establishes systems that ensure seamless client flow.
• Ensure that human resource plans address the recruitment and retention issues for the health care centre.  Create, implement and evaluate an effective workforce plan for the health care centre in collaboration with key partners and stakeholders that ensure the availability of adequate staff within the context of operational demands and environmental and resource constraints.
• Implement effective performance development and performance management processes in an interprofessional team environment.  Oversee all aspects of human resource management within the portfolio including investigating work and staff issues, initiating disciplinary action up to and including termination, administration of policies and procedures, implementation of corporate initiatives, health care initiatives and new services. Participate in labour relations, including the grievance process and essential services planning.  Monitor and approve requests for overtime, vacation, leaves of absences, and sick time.

What you bring

Qualifications

• A level of education, training and experience equivalent to a Master’s Degree in Nursing or a related health profession from an accredited University.  Plus a minimum of seven years recent related clinical experience including two years working in a managerial/leadership capacity in a clinical setting, preferably in primary care. Current practicing registration with a relevant professional association.

Skills and Knowledge

• Solid clinical knowledge of primary care practices.
• Strong skills in clinical and operations management.
• Innovative leadership skills.
• Demonstrated ability to lead teams and to promote teamwork.
• Ability to prioritize and manage multiple tasks and projects.
• Demonstrated understanding and experience with quality assurance processes, operational planning, and program/service development.
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.). 

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more. 

Job Type: Regular Full-Time (1.00 FTE)
Wage: $102,938 - $147,974/ year.
Location: 3945 Biggs Rd, Nanaimo, V9R 0L7
Applications will be accepted until position is filled.
Hours of Work: Monday-Friday, 08:00-16:00
Requisition: #159162

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs:  jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate. 

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position,  you must apply online via your internal profile at 

Please note the internal job posting will no longer be accessible after the expiry date of February 1st 2024 . If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position.  Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the  Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264 . Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at  [email protected] and a Help Desk Representative will contact you the next business day.

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