Event Coordinator, Bookings
Location
Mississauga, ON | Canada
Job description
Req ID: 24763
Vacancy Type: Temporary
Number of Positions: 1
Closing Date: 03/08/2024
Job Summary
As a key member of the Culture, Event Development team, this position will be reporting to the Supervisor, Events (indoor venues). The successful candidate will be responsible for co-ordination and booking/scheduling a variety of events, festivals, programs, exhibitions, private functions, for a variety of user groups and tenants. The Event Co-ordinator will book, coordinate and facilitate events and will communicate event details to the Event Services teams at multiple locations.
Living Arts Centre, Small Arms Inspection Building, Meadowvale Theatre and Paramount Fine Foods Centre are the primary locations of work.
Duties and Responsibilities
- Respond to inquiries regarding the booking and usage of Culture Venues
- Provide exceptional customer service to clients seeking to book space including providing site tours, rental quotes, event planning meetings, collecting all event requirements, and ensuring requested activities are all in compliance with City policies, procedures and guidelines
- Ability to identify the client’s needs and evaluate their requirements
- Provide cost estimates; assist with planning based on communication received from customers while liaising with internal service providers, i.e. Onsite Event Coordinators, Parks, Security, Technical Services, Box Office, Front of House, event operations teams, etc
- Obtain/record event details; confirm booking reservation in city approved calendars; effectively communicate event details/service requirements and updates to all related venues
- Collaborate with Recreation and Culture Programmers to ensure calendar is up to date and bookings are coordinated
- Follow-up with clients upon event completion and provide feedback
- Responsible for providing cost estimates to process rental contracts, working closely with the Customer Service Centre
- Monitor, review and provide continuous improvement feedback on policies, guidelines and procedures
- Assist with administrative support duties as assigned by the Supervisor, e.g. data tracking, asset inventory, processing of IT and Security access forms, ACTIVENET report printing
- Coordination of purchases when required
- Assume the role of Manager on Duty when required
- Available to work evenings, weekends and holidays
- Perform other related duties as assigned
Skills and Qualifications
- Graduate of a post-secondary program in Event Management or equivalent
- 2-3 years progressive experience in scheduling of events, and or event coordination, sales and booking experience
- Experience/working knowledge of event venues, scheduling and coordination of events and cost estimates
- Experience in working with and building relationships with event promoters, community groups, third party vendors
- Knowledge of Alcohol and Gaming Commission of Ontario (AGCO) rules, regulations, and endorsements required
- Experience working in Community Centres, Theatres, Cultural Facilities, Sporting Facilities; Live Event Venues, Arenas
- Ability to work effectively in a team environment; excellent customer service skills
- Competent computer literacy in use of MS Word, Outlook, Excel; experience using event management software (example Activenet or EBMS) is an asset
- Excellent customer skills with the ability to establish effective working relationships with both external and internal customers/coworkers by way of excellent oral and written communication skills
- Ability to work in a fast-paced work environment including strong organizational skills with the ability to prioritize, multi task and work under tight timelines
- Must be able to work effectively in a team setting as well as independently
- Excellent organizational skills with the ability to prioritize, follow-up, as well as exercise good judgement with customer requests
- Knowledge of corporate business trends, ability to prepare estimates/invoices accurately
- The ability to work flexible hours including evenings, weekends and holidays as required
- Position requires successful candidate to travel between various locations and events, as required
Hourly Rate/Salary: $ 67,068 - $ 89,424 / $36.85 - $49.13
Hours of Work: 35 hours
Work Location: Living Arts Centre
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , Culture & Events
Non-Union/Union: Non Union
A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.
All personal information is collected under the authority of the Municipal Act.
Equity, Diversity and InclusionThe City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.
Learn more about the City’s commitment to Equity, Diversity and Inclusion.
AccommodationsThe City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.
If selected to participate in the recruitment, selection and/or assessment process, please contact us at [email protected] with any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
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