Intuitive Websites
Location
Remote | Canada
Job description
Account Manager Job Description
The Intuitive Websites Account Manager's role is to serve as the client’s voice in developing and executing marketing campaigns. As Account Manager, you’ll help build strategic marketing plans aligned with the goals of Intuitive Websites’ clients. Through your efforts, you’ll ensure the work of our various team members (creative, marketing, development technical, etc.) coordinate to produce amazing results. You will be the most important contact for each of your clients with the single, most important goal of creating client delight through consistent communication and timely deliverables.
The routine:
Daily management of a list of accounts.
Manage your client’s wishlist to ensure a proactive approach to marketing
Manage the tasks for the production team (website, search, social, email, etc) (We use Asana for our project management)
Regular client communication (email, phone, zoom) demonstrating your ability to keep their projects on track
Sending regular reports on Intuitive Websites’ performance and client ROI
Monitoring and maintaining client budget
Demonstrate strong interpersonal skills and confidence in all your interactions
The far more exciting:
Work with the Marketing Strategist to build amazing campaigns that will produce results aligned with your client's goals
Ongoing personal and professional development. We want you to be the best you, you can be
Be creative. Find unique and inspiring ways to solve your clients’ problems
Be proactive in advocating for your client… you are the reason they are successful
Communicating with the client - generating and sending reports/ scorecards, deliverables, and our recommendations for improvement/optimization
Provide Intuitive Websites’ management new ideas for improvement in client delight and company operations as appropriate
Use your strong analytical skills to understand the success factors of your campaigns and provide meaningful recommendations for improvement
As an employee of Intuitive Websites, you’ll have these amazing benefits:
Unlimited time off
Health Insurance contributions
Retirement Match
Work from Home
Schedule:
Eight-hour daily shifts
Monday - Friday
Weekends and Holidays off
There are going to be some basic skills you’ll need to continue to improve on no matter how good you are today:
We’ll need you to have a minimum of a few years of experience in marketing and client management and we’ll want you to be very deliberate about increasing your experience in a wide variety of areas. We definitely consider a degree in a related field as part of your experience
You’ll need to be an amazing generalist for the key areas of digital marketing (search, social, email, etc.)
Using WordPress and HubSpot CMS as marketing tools
HubSpot marketing automation and ongoing certifications in HubSpot (2-3 HubSpot certifications minimum to be achieved in your first 90 days)
Researching new ideas to provide unique insight into topics
Grammatical excellence
Enjoy working with a team and have a sense of humor and enthusiasm
Must follow directions closely
Are positive, friendly, and supportive
Demonstrate proficiency in web applications, especially Google's suite of tools
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