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Location

Saint John, NB | Canada

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Job description

***Candidates must reside in Canada to be considered***

 

Please note: The Atlantic region Field Service Techcian would cover locations in PEI and Nova Scotia mainly, assisting with some work in NB and with Subs attending to NFLD locations.

The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience. 

Essential Duties and Responsibilities

• Read and interpret electronic schematics and architectural blueprints
• Perform preventative maintenance visits to help maintain a stable client-based system
• Clean various AV equipment including but not limited to: camera lenses monitors and equipment fans
• Take responsibility to accurately complete job documentation as needed
• Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
• Field service support of networked devices (Routers IP Protocols etc.) 
• Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mounts
• Provide necessary training and support for next level service technicians
• Provide end-user client training as needed 
• Adhere to and understand health and safety standards for all phases of the job
• Setup and troubleshoot various video codecs/video teleconferencing systems
• Travel to various job sites required
Other duties assigned as needed

Skills and Abilities 

• Effectively communicate with employees customers and colleagues 
• Ability to use hand and power tools in a safe and efficient manner
• Ability to work and think independently and ensuring to meet deadlines
• Basic computer knowledge
• Knowledge of basic signal flow for audio video and control
• Ability to manage small to medium projects
• Ability to solder & crimp connectors 
• Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards

Education and/or Experience 

• Minimum of 1 – 3 years of audiovisual integration experience preferred
• Formal education in Electronics or related field preferred
• Minimum of a High School Diploma or equivalent preferred 
• Preferred external training: 
o Avixa (InfoComm) Quick Start to the Audio-Visual Industry
o Avixa (InfoComm) CTS General Certification
o AMX Intro to Networking for AV Professionals
o Crestron Professional Installation
o Extron AV Associate Certification

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Job tags

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Salary