Food and Beverage Manager
Andaz Ottawa ByWard Market
Location
Ottawa, ON | Canada
Job description
Andaz is a part of the Hyatt brand. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Food and Beverage Manager is a highly visible role with exposure to Senior leadership. This position reports to the Director of F&B. The Food and Beverage Manager will be responsible for managing the day-to-day operation of the restaurant, banquets, lounges and any other F&B outlets. This role will work closely with the Director of F&B and other departments to ensure seamless service in our outlets creating exceptional experiences for our guests and colleagues.
Duties:
- Manages the restaurants and lounges while supporting other Food and Beverage outlets
- Works closely with other hotel departments
- Responsible for short- and long-term planning of staffing needs
- Ensure effective hiring, training, development, promotion and continuous reinforcement
- Lead and coach the team towards achieving exceptional guest service and colleague satisfaction results
- Full understanding of colleague engagement
- Develop and implement creative strategies for revenue enhancement and cost containment at the outlets
- Manage within the approved plans for outlets
- Responsible for maintaining a high energy, positive, professional appearance
- Plan, coordinate & manage special events and holiday functions
- Set and follow Health and Safety standards
- Attend meetings as required
- Serve as a role model for all colleagues
- Ability to create and share cost saving tactics and ideas
Hyatt colleagues work in an environment that demands exceptional performance, yet reaps great rewards…whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.
Qualifications:
- Requires full flexibility, ability to work weekends, evenings, nights and holidays and a varied schedule
- Local candidate with the ability to legally work in Canada
- Must have smart serve and food handler certification
- A true desire to understand and anticipate the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Must be proficient in general computer knowledge, including a working knowledge of point-of-sale systems
- Candidates should be extremely detail oriented and organized
- Candidates should possess proven leadership skills
- Strong food and beverage knowledge
- Ability to work long shifts while moving between various outlets
- Beverage knowledge must include wine, spirits and beer
- Ability to create a refined and innovative bar experience
- Luxury Hotel or independent upscale bar F&B experience considered an asset
- thorough understanding and compliance with all health and safety regulations
- 3 years of progressive F&B leadership required
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service
Requirements:
Job tags
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