Communications Consultant

Location

Richmond Hill, ON | Canada

Job description

Position Summary:

As part of Mackenzie Health’s Communications and Public Affairs Team, the Communications Consultant is responsible for the development, coordination and implementation of effective communications and public affairs plans and materials to support the operational and strategic needs of Mackenzie Health. This includes the delivery of communications support to internal programs and departments as well as external communications efforts to build awareness and support for Mackenzie Health, its two-hospital model of care and network of community-based services.

Primary Responsibilities:

  The Communications Consultant will be responsible for:

• Developing and implementing internal and external communications plans, demonstrating strong organizational and project coordination skills
• Providing communications support and counsel to a portfolio of internal departments, working to proactively identify communications needs whenever possible and using a collaborative approach that keeps stakeholders involved and informed throughout the process
• Editorial planning and developing content for print, broadcast and digital communications – including Mackenzie Health’s intranet and weekly e-newsletter – that is tailored to the audience, easy to understand and capture’s the reader’s attention
• Photography and print coordination as well as distribution of hospital publications and print materials as assigned
• Results reporting for communications channels and tactics, with recommendations for enhancement based on benchmarking and best practices
• Planning and coordination of corporate events including logistics, promotion, agenda development and speaker notes, working alongside members of the Communications and Public Affairs team
• Editing/vetting of materials to ensure consistency of brand messaging, tone and design standards

Education/Certifications/Licenses:

• University degree or college diploma or post-graduate certificate in communications, public relations or related field with minimum three years of working experience

Experience/Skills/Abilities:

• Excellent written and verbal communications skills – health care communications experience an asset
• Ability to meet the challenges of working in a fast-paced, high profile, deadline-oriented environment as part of a high performing communications and public affairs team
• Experience in the development of communications plans in support of corporate initiatives including setting measurable goals and objectives, identifying appropriate communications deliverables and tactics, developing key messages and strategies, implementation timelines and budgets
• Strong communications, project management, presentation and meeting facilitation skills
• Experience in the planning and coordination of corporate events including logistics, marketing promotion, program and speaker notes development and speaker preparation and coordination
• Strong interpersonal skills and ability to establish effective working relationships with a broad range of internal and external stakeholders/partners
• Demonstrated experience in effective content development for print, broadcast and digital communications
• Highly proficient in the use of Microsoft Word, Excel, PowerPoint and Outlook.
• Media relations experience considered an asset
• Proven attendance record
• Demonstrates understanding of, and compliance with, patient and staff safety policies and procedures that foster a safe and inclusive environment for all
• Ability to perform the essential duties of the job
• Effectively uses empathy in interactions with others
• Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring
• Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment

This role is part of a hybrid working model and based out of Cortellucci Vaughan Hospital

* You may be required to work at any site of Mackenzie Health

  FOR EXTERNAL APPLICANTS: As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Mackenzie Health's Occupational Health and Safety department.

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