Location
Penticton, BC | Canada
Job description
Employer: PT Protech Telecom LTD.
Location: 7642 Strachan Street Mission, BC V2V 3L3, Canada
Job Title: User Support Technician
NOC Code: NOC 22221.
Positions Available: 1
Term: Permanent, Full Time.
Salary: $32.00/hour.
Start Date: As Soon As Possible.
Education: Secondary School.
Language: English.
Experience: 1 year to less than 2 years.
Essential Skills:
Reliability, Judgement, Organized, Flexibility, Team Player, Client Focus
Duties:
- To identify and document the issues encountered, speak with computer users who are having trouble both in person and by electronic means.
- Review user manuals, technical guides, and related documentation to investigate and implement solutions.
- Assist users with company systems, networks, and the Internet in reaction to issues that are detected.
- Provide assistance and training to users facing detected difficulties.
- Recognize and resolve technical issues.
- Take part in the software and application redesign process.
- Compile, arrange, and keep track of issues and their resolutions so that other Technical Support Analysts can refer to them.
- May supervise other technical support workers.
Please apply to [email protected] with your resume and cover letter.
Job tags
Salary
$32 per hour
