Food & Beverage Manager, Brazen
Location
Banff, AB | Canada
Job description
To support, coach and inspire the food and beverage team in the delivery of an exceptional hospitality culinary experience, fueling our guests and staff for adventure!
The starting salary for this position is dependent on experience.
- Work in a dynamic, culturally diverse team from around the globe
- Work experience in an iconic, unforgettable, and inspiring location
- Free access to Pursuit attractions for staff and family, send a friend at half the price!
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- The chance to work in an inclusive culture and make life-long friends
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations
- Access to one of the world’s most beautiful and iconic National Parks
- Oversight of Brazen Restaurant, Banquets, two lounges
- Reports to Hotel Manager
- Continue to drive guest and employee experiences while assisting with the recruitment, training, development, and retention of high-quality team members
- Create and nurture a world class environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing exceptional service
- Anticipate key issues and informational needs and discuss ongoing performance and functions that will enhance the performance of Food and Beverage Outlets
- Preparation of monthly forecasting and reports and assist in the development, implementation and monitoring the budget to maximize revenues
- Participate in the budgeting process – develop, implement, and manage the budget, forecast, inventory and operating cost for the various outlets to maximize revenue and minimize expense
- Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy, speed, improved business practices and attract and retain superior talent
- Make employees and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
- Ability to manage all F&B and day to day operations within budgeted guidelines and to the highest standards
- Establish strong partner-like relationship with hotel leadership team and all Pursuit Collection Managers and Directors based on deep understanding, acumen and knowledge of the company’s business, strategy, plans and performance of the Pursuit Collection Food and Beverage operations
- Collect, communicate and lead the efforts to know and understand our customers, guest trends, innovation and product development
- Interact with guests to obtain feedback on product quality and service level: review feedback from guests through social media and Guest Satisfaction Surveys and drive goals to increase scores
- Staffing, training, development, staff meetings, scheduling and payroll submissions
- Assist with planning and execution of functions and events throughout the outlets
- Ordering, inventory and stock taking along with ability for coding and remittance of all invoices through the inventory management system
- Oversee the inventory management system daily maintenance by the Chef and see that all recipes are integrated within Micros
- POS development and programming co inside with menu development and inventory management system timelines
- Assist in development and execution of F&B promotions within Farm & Fire
- “Promise to Place” ensure sustainability and respect within the community
- Maintain core standards as developed by F&B Shared Services
- Adhere to People and Culture standard operating procedures
5 years’ experience in the hospitality and travel industries
Proven Food and Beverage Management experience
Working knowledge of various computer software programs (MS Office, restaurant management software and POS)
Up to date with Food and Beverage trends and best practices
Thrives in a fast paced and high energy work environmen
Experience with best-in-class operating systems, training, staff development and the operational management of large and complex operations
Expertise in building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors, seasonal staff
Able to create “fellowship” through modelling our core values and best practices
Capable of inspiring teams to drive speed and performance within the organization
Experience with financial management and creating strong employee and guest satisfaction
Strong experience across a broad range of food and beverage activities, meetings/events and functions
- Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.
To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
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