Cluster Membership Manager

Location

Ontario | Canada

Job description

WMCO Cluster Membership Manager

Wood Manufacturing Cluster of Ontario (WMCO)

WMCO is the only industry-led cluster organization for the value-added wood industry in Canada. Based on the Porterian cluster model as adopting across the EU, WMCO serves all segments of the wood manufacturing industry in Ontario. We are looking for a highly motivated and outgoing person to fulfil the role of Cluster Membership Manager.

The position involves regional travel in Ontario.

Reports to: WMCO Leadership Team

Qualifications:

Post secondary education in a related field
Minimum 3 years experience in client service, sales, and retention
Knowledge of and experience in the wood product manufacturing industry (asset but not necessary)

Required Skills:

Exceptional communication skills (oral, written, presentation, and social)
A proven ability to implement a sales plan with a need to meet or exceed sales targets
A natural ability to work with people, have an exceptional ability to build strong relationships
Ability to work independently and self-managed
A positive attitude, with the ability to take initiative and problem solve
Proficient using Microsoft office 365 (word, excel, power point, forms, and other platforms).
Knowledge of use of social media platforms
Use of car and ability to travel in Ontario

Position Scope:

Areas of Responsibility

The position works in strategic collaboration with the Cluster Manager, CEO and other WMCO team members, and performs the execution of:

Member Engagement/Retention & Business Development/Sales (80%)
Regular member visits and contact to maintain member engagement with WMCO activities
Identify member needs, trends, ideas, and opportunities to drive WMCO events and activities
Communicate above needs and trends to Sr Membership Manager, CEO, and staff to help create and drive WMCO programming and projects
Help connect industry members to solutions and resources for their success
Track the above data on companies and WMCO activities above using shared tools and processes
Marketing and sales of new WMCO memberships
Tracking of new member lead development and follow-up
Relationship development with prospective members
Follow-ups with prospects to attend and engage in WMCO events and programming
Closing of member sales and achieving sales targets as per strategic plan
Network with all relevant organizations and stakeholders to raise the awareness of the WMCO and increase profile
Trade Shows: attend and promote WMCO
Communication/Outreach (20%)
Regular communication with WMCO members, WMCO staff
Creation of and posting of news articles on events and activities and updates to website and social media
Bi-weekly reports on activity
Relationship building with key partners
Pro-active relationship building with team members in remote working environment
Work closely with Sr Membership Manager to improve member experience, attraction, and retention
Other tasks evolve with this dynamic position with future opportunities for advancement

Job tags

Salary