Program Manager, Partners for Life

Location

Ottawa, ON | Canada

Job description

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

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​Job category: Donor recruitment, fundraising and sales
Job posting ID: 5600

​Employment status: Regular full-time
Position's anticipated start date:  2024-04-15 

Classification: PTS/MGT/IT B
Salary/Rate of pay: $87,000 - $105,000

Application deadline: 2024-03-12 
Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

  Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role
Canadian Blood Services is looking for a Regular Full-time Program Manager, Partners for Life , to join our dynamic National Development team.

The National Development team is responsible for establishing and delivering a comprehensive fundraising and partner engagement program to support the strategic priorities of Canadian Blood Services. The team works collaboratively and diligently to engage donors and partners in supporting patients through the many ways to give to Canada’s Lifeline.

Reporting to the Associate Director, Partnerships and Sponsorship, you will be responsible for overseeing and implementing the Partners for Life (PFL) program, a national program that encourages team engagement in a broad range of activities to support the organization’s mission, including biological product donations, fundraising, participation on national registries (stem cell and organ/ tissue donation) and advocacy. You will leverage your expertise in corporate and community engagement and recognition, as well as peer-to-peer activation, to deliver a premier program for engaging corporate and community groups in Canadian Blood Services’ mission and supporting national and regional objectives related to the collections of biological products, revenue generation, partnership engagement and brand awareness. You will be an ambassador of the organization’s multi-product ambition, delivering an engagement program that allows groups to seamlessly navigate and engage in the many ways to give to Canadian Blood Services.

You will be a skilled communicator and collaborator, successful in working with a diverse group of internal stakeholders to design, deliver, and implement complex, multi-faceted programs, and initiatives. In partnership with the Associate Director, Partnerships and Sponsorship you will consistently evaluate program health and establish models and targets for annual and multi-year growth. 

Formula for success

• Harnessing your strategic leadership skills, you will provide direction for the PFL program, overseeing the revitalization, refreshment, and modernization of the team engagement and recruitment platform.
• Employing your ability to lead cross-functional teams, you will collaborate with internal stakeholders to define comprehensive objectives and priorities for the PFL program, translating them into actionable plans for program enhancement.
• Leveraging your commitment to driving for results, you will ensure the PFL program delivers against key corporate objectives, such as national/regional collection plans, fundraising targets, and community/corporate partner engagement strategies. You will steer the ongoing growth and evolution of the PFL program by identifying opportunities to enhance the partner experience and maximize portfolio results.
• Showcasing your thought leadership and subject matter expertise in recruitment and partnership tactics, peer-to-peer engagement, and moves management, you will liaise with internal stakeholders to ensure effective relationship management with community and corporate participants.
• Collaborating with the Associate Director, Partnerships and Sponsorship, you will contribute to the creation of the budget, key performance indicators, targets, and evaluation measures for the PFL program.
• Confident in leading program implementation, you will enforce national guidelines and procedures, ensuring internal adherence to program requirements and consistent strategies for PFL partners. You will also collect, interpret, and manage large datasets to segment partner data for a better understanding of PFL audiences, guiding custom approaches as needed.
• Employing best practices in digital fundraising and marketing, you will utilize your expertise to advise on all communications tactics and promotional campaign messaging related to the PFL program. While also applying foresight and critical thinking, you will proactively anticipate trends and implement informed program adjustments to maintain a competitive offering.

Desired education and skills 

• Post-secondary level education in a relevant discipline (fundraising, marketing, communications) from a recognized academic institution or appropriate combination of education and experience.
• Minimum of five years’ experience in peer-to-peer activation and engagement, community or corporate engagement/ recruitment, event programming, digital fundraising/ marketing, third-party fundraising, and/or partnership management in the non-profit sector. 
• Experience overseeing and/or building complex programs, events, or campaigns with acquisition, activation, and loyalty/ stewardship/ recognition components.
• Excellent team building, interpersonal and management skills are essential, including proven success in leading projects requiring collaboration, stakeholder meeting facilitation, and effective negotiation/ influence.
• Ability to thrive in an agile and fast-paced environment, resilient when coping with change, competing deadlines, and shifting priorities. 
• Strong information and data management/analytical skills and demonstrated proficiency in CRMs, with experience in donor segmentation and reporting.
• Excellent communication skills, comfortable preparing reports and speaking to/ presenting to large groups.
• Ability to understand and translate corporate strategies and objectives, as well as complex external trends, into comprehensive multi-year program strategies and tactical implementation plans.

What we offer you

• 4 weeks' vacation. 
• Annual performance award up to 8%. 
• Comprehensive group health, dental and vision benefits for you and your family. 
• Defined benefit pension plan. 
• Employee discounts, wellness program, professional resources. 

What you can expect 

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location 40% of the time/2 days of the week. 
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.
• If you are located outside of Ottawa, you may be expected to travel to our head office location in Ottawa – 1800 Alta Vista Dr, for in-person team meetings as required.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.  

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.

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