Fitness Operations Supervisor

Location

Halifax, NS | Canada

Job description

The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation programs, camps, fitness classes and so much more in an inclusive environment. Located in Mi’kma’ki, the ancestral and traditional lands of the Mi’kmaq people, the CGC acknowledges the Peace & Friendship Treaties signed in this Territory and recognizes that we are all Treaty People.

Together, we inspire healthy active living.

Position Summary

The Fitness Operations Supervisor will be responsible for working alongside the Fitness & Wellness Coordinator within the Service Operations Department. The main goals of the role will be to optimize the operations that take place under the purview of the Coordinator and the Fitness & Wellness Department. These responsibilities include, but are not limited to, assisting with inventory and tracking of equipment maintenance/upkeep, space organization, logistics, staff recruitment, training and retention, scheduling and fitness programming.

This role will also provide administrative support with payroll submission and follow-up, keeping statistics on classes and groups, performing interviews, holding auditions, and the performance management of the Fitness Centre staff. The successful candidate will be passionate about fitness and health, want to help participants get results and be focused on customer service excellence.

Responsibilities

• Supervising group exercise and fee-based group staff

• Flexibility in workday, evening, and weekend hours

• Scheduling, monitoring, and evaluating the Fitness Centre staff

• Knowledge of fitness programming, group exercise offerings, and Fitness Centre protocols, as well as the ability to communicate these effectively to members and staff

• Staying current regarding fitness trends and advising Coordinator and Manager on early adopter fitness opportunities

• Tracking exercise equipment maintenance/inventory and keeping the Fitness & Wellness Coordinator updated on any equipment needs

• Providing extraordinary Customer Service to members and guests

• Paperwork and administration work as related to the position

• Preparing reports and tracking participant numbers in classes and programs

• Please note that this position will be part of the Duty schedule for supervision of the Canada Games Centre on evenings and weekends on a rotating schedule

Qualifications

Education & Experience

• Degree/Diploma in Kinesiology/Kinetics, Recreation, Leisure Studies or related discipline and combination of experience

• Experience supervising and coaching successful teams

• Strong analytical and problem solving skills

• Good decision-making skills

• Compassion, patience, and understanding

Mandatory Qualifications

• Passion for fitness and creating a quality experience for our members

• Certified Fitness Instructor, i.e., canfitpro, NSFA, or other recognized certification body

• Certified Aquatics Fitness Instructor, i.e., AQX, WaterART, Cala, CFES, or other recognized certification body

• Additional fitness certifications such as, but not limited to, TRX, Kettlebell, Crossfit, Zumba, ViPR, etc.

• Supervisory experience in a group exercise and fitness programing setting

• Current CPR certification

• Strong organization skills

• Good computer skills and knowledge of programs in the Microsoft Suite

• Strong communication skills

Desirable Qualifications

• AED Certification

• Familiarity with CGC policies, procedures and safety standards

• Knowledge of Legend computer software system

Working Conditions

• This position requires full-time work, 35+ hours per week, with flexibility for working hours between 5:30am and 10:00pm, Monday through Sunday, mornings, evenings, and weekends. This includes the potential to be on call when required by facility operations and schedule demands and to serve as the Person on Duty (POD) on our duty schedule with other facility Coordinators/Supervisors/Assistants.

• Working conditions in general, subject to seasonal programs, evening meetings, budgetary planning exercises or individual projects or events.

• This position may include heavy lifting of supplies and equipment and may be exposed to loud noises and will require an individual to be able to concentrate in a busy environment

• Psychological Demands: Potentially high stress environment due to multi-task requirement and customer expectations

Notes

• Criminal Record & Child Abuse Registry checks will be required as part of the hiring process

What’s in it for you?

• Group benefits and RRSP plan

• Education allowance

• Free facility membership

• Free parking and proximity to Halifax Transit

• Amazing team environment

• Organization committed to extraordinary staff and customer experience

Compensation

Salary will be based on a range from $35,000–$48,000 commensurate with education and level of experience.

Applications Instructions

To apply, please submit a cover letter and resume, outlining how you meet the specific qualifications listed in the job posting to Wasan Nayfeh at [email protected] . Job posting will remain open until the position is filled.

Please include your full name and the position you are applying for in the subject line. Failure to properly identify your application or attach working documents may result in your application being omitted.

We are a welcoming and supportive environment whose goal is to be a diverse workplace representative of the citizens we serve. Indigenous people, persons with disabilities, African Nova Scotians, racially visible persons, women in occupations where they are under-represented, and the LGBTQIA2S+ community are encouraged to self-identify on your application.

Job tags

Salary