Location
Brampton, ON | Canada
Job description
Employer : 2437039 Ontario Inc.
Location : 18 Lloyd Crescent, Brampton, Ontario, L7A 4J5
Job Title : User Support Technician
NOC Code : NOC 22221.
Positions Available : 1
Term : Permanent, Full Time.
Salary : $34.00/hour.
Start Date : As Soon As Possible.
Education : Secondary School.
Language : English.
Experience:
1 to 2 years in trade.
Essential Skills:
Reliability, Judgement, Organized, Flexibility, Team Player, Client Focus
Duties:
- Communicate via digital means or face to face with computer users who are having problems, to identify and record their issues.
- Consider user guides, technical guides, and other documentation, to investigate and execute solutions.
- Provide guidance and training to users in response to identified difficulties.
- Recreate, identify and resolve technical issues face by users.
- Assist users with company systems, networks, and the Internet as required in response to detected issues.
- Gather, arrange and maintain a problems and solutions log for use by other technical support analysts.
- Contribute to the redesign of applications and computer software.
- May supervise other technical support workers in this group.
Please apply to [email protected] with your resume and cover letter or mail at 18 Lloyd Crescent, Brampton, Ontario, L7A 4J5
Job tags
Salary
$34 per hour
