Receptionist / Administrative Assistant - Onsite

Location

Mississauga, ON | Canada

Job description

Job Title: Receptionist/ Administration Assistant

About HVE Healthcare Assessments

HVE Healthcare Assessments is an industry leading provider of Independent Medical Assessments. HVE is well known for its client-focused culture and its commitment to quality and integrity. We are unwavering in dedication to our customers and providing timely, impartial and defensible assessments and reports.

Founded in 1994, HVE Healthcare Assessments is a privately held, Canadian company. We have been providing independent health services to private and public sector organizations since our inception. We remain one of the few independently owned and operated service providers within our industry.

Job Objective:

To provide administrative support to the Administration Department by completing various reception, customer service and administrative duties.

Responsibilities:

· Making phone calls to clients to confirm appointments.

· Answering phones

· Greeting and welcoming claimants and other visitors to the office

· Acting as a chaperone for examinations

· Processing and mailing out confirmation letters.

· Creating notes for all communication on HVE’s internal electronic system

· Follow-up on late cancellations and no-show services via phone and email

· Processing file information for upcoming assessments

· Creating Document Lists

· Report formatting and exporting

Qualifications:

· Excellent verbal and written communication skills

· Outstanding interpersonal and customer service skills

· Intermediate computer skills (Excel, Word), experience using Google Workstation a plus.

· Thrives when multi-tasking and working in a fast-paced environment.

· Ability to work collaboratively within a team environment and independently.

· Willingness to go beyond one’s own job description to assist the team as needed.

Salary: $17-$19

Reports To: Manager and/or Team Lead of Administration Department

Hours: 8:30 AM – 5:30 PM, Monday to Friday or 10:00 AM to 7:00 PM, Monday to Friday and additional hours as needed

Breaks: 1-hour unpaid lunch

Job Types: Full-time, Permanent

Salary: $17.00-$19.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Mississauga, ON L5N 3M1 (required)

Work Location: In person

Job tags

Salary

$17 - $19 per hour